Intelligent process automation

Unlock value by leveraging intelligent automation and a digitally augmented workforce.

Our Intelligent Process Automation offer leverages a unique and differentiating approach that encompasses an end-to-end perspective from ideation to production – enabling you to seek guidance on starting an automation journey, scale up operations, enjoy sustainable automation benefits, and pursue capability growth and innovation.

Powered by the “golden triangle” of robotic process automation, artificial intelligence, and smart analytics, our offer transforms your business to deliver increased workforce productivity, enhanced operational efficiency, improved customer satisfaction, increased revenue, and enhanced agility.

Intelligent process automation

Unlocking value.

What we do

Intelligent process automation

Build a digitally augmented workforce at scale by leveraging intelligent automation.

Our Intelligent Process Automation solution puts your organization at the heart of all activities, stimulating the erosion of organizational silos around your front, middle, and back- office processes, resulting in the emergence of a new, borderless, highly-automated client-centric organization.
 
This delivers a range of tangible outcomes to your business, including improved quality, increased workforce productivity, enhanced operational efficiency, improved client satisfaction, increased revenue, and enhanced agility.
 

Data labeling services

Deliver data at scale through leveraging frictionless end-to-end data labeling operations.

Our Data Labeling Services leverage a low cost, frictionless data preparation process to deliver a high volume of AI-ready data, created or cleaned, labeled, and augmented with security, privacy, and scale-ready focus. This enables you drive accelerated development and implementation of AI solutions at scale through increased scalability, improved data quality, increased speed, enhanced flexibility, and reduced cost.

Learn more

    Leader in the Everest Intelligent Process Automation 2024 report

    Everest group recognizes Capgemini as a Leader and a Star Performer in Intelligent Process Automation 2024 report

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    Leader in Everest’s IPA Solutions Peak Matrix® 2023

    Everest Group recognizes Capgemini as a Leader in Intelligent Process Automation (IPA) Solutions Peak Matrix® 2023 

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      Research and insights

      Point of view

      Generative AI – built for business

      Expert perspectives

      Driving enterprise transformation through AI-enabled process automation

      Lalitha Kompella
      Oct 5, 2023

      Applied AI – a gamechanger for business operations

      Preethi Sankaranarayanan
      Oct 5, 2023

      Meet our experts

      Lalitha Kompella

      Global Head, Intelligent Automation Practice, Capgemini’s Business Services
      Lalitha, a seasoned expert with more than 30 years of experience in digital, consulting, and transformation, currently leads Capgemini’s Analytics and Intelligent Automation Practice in Business Services. She has played a crucial role in establishing an advanced analytics platform and launching a Generative AI Center of Excellence within Capgemini’s global Business Services division.

      Marek Sowa

      Data & AI for Enterprise Management leader
      Marek Sowa is head of Capgemini’s Intelligent Automation Offering & Innovation focused on adopting AI technologies into business services. He leverages the potential hidden in deep and machine learning to increase the speed, accuracy, and automation of processes. This helps clients to transform their business operations leveraging the combined power of AI and RPA to create working solutions that deliver real business value.