Connected society

Leading the change that we want to see for the future – and that our customers expect.

For the modern customer, loyalty is based, in part, on how well retailers reflect their personal values and support their community in living healthy, safe, sustainable, just lives. We are at the forefront of the purpose and sustainability movement, helping our retail clients frame their core values and purpose as a catalyst for change.

Smooth online ordering from confirmation to delivery with Capgemini

ADMnext completely digitalizes a global retailer’s ordering process with an intuitive, state-of-the-art application

Celcom develops a modern digital customer journey

With agile ways of working, Celcom developed new front-end channels and initiated a cultural transformation to become a more digital business

Action migrates to the Microsoft Azure cloud

Cloud Migration to Microsoft Azure Cloud enabled Action, a European retailer, with real-time market insights

Business to planet: Consciously accelerating sustainability

Business to Planet is Capgemini’s approach to sustainability. Our work is grounded in the idea that the short- and long-term needs of both the business and the planet are intrinsically connected. This means helping companies move past the idea that they must choose between purpose or business growth and instead find ways to create smarter solutions that simultaneously meet the needs of the business, the consumer, and the planet.

We see the Business to Planet mindset as a new and important dimension of customer-centricity. By leveraging this approach, retailers can better serve their customers by protecting the environment and the communities that share it – and in so doing, also deliver a healthy, future-proofed organization.