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Retail holiday trends
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Retail holiday trends

The 2023 holiday season is underway

Retailers are gearing up for a strong holiday shopping season – albeit one full of demand fluctuations. Our Retail Holiday Trends Infographic explores the latest industry forecasts, the issues that are influencing consumer behaviors, and the steps retailers can take to ensure a merry and bright shopping season.

A sneak peak at Capgemini’s retail holiday shopping insights

2 in 3 consumers (68%) plan to spend the same or more as last year on holiday shopping
3 in 4 consumers plan to visit stores this holiday season
60% of online sales are influenced by frontline workers in store
47% of retailers expect to experience stock outs or product shortages
Only 41% of consumers are willing to pay more for sustainable products

Download our infographic now to review more trend data, as well as recommendations from our retail experts for how companies can navigate demand fluctuations and other challenges this holiday season and beyond.

Expert perspectives

Customer experience

Closing the distance on last-mile delivery

Capgemini
Nov 20, 2023
Innovation

Navigating the complex web of last-mile deliveries

Pravin Chaudhary
Nov 20, 2023

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