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Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must also invest in digital banking transformation to meet customers’ evolving digital expectations, manage risks, and attain sustainable business practices. As the industry adapts, firms need to create customer-centric business models and deliver personalized experiences to meet changing demands.

We partner with top global financial institutions, including 8 of the top 15 banks and 9 of the top 15 diversified financial companies, to drive digital transformation that aligns with business objectives. By reimagining traditional banking models, we help firms become data-driven enterprises that can swiftly respond to market shifts, build stronger relationships with partners, and remain compliant with evolving regulatory requirements.

For capital markets firms, the need to reduce operational costs and improve trade efficiencies while maintaining compliance with regulatory demands is paramount. Our expertise in banking IT services helps firms adopt robust digital infrastructures that streamline processes, improve data management, and foster innovation. We offer comprehensive solutions that empower capital markets firms to navigate the complexities of their industry with confidence, ensuring long-term resilience and operational excellence.

    Transforming Core Banking Platforms with Rigorous Governance & Prioritization

    Transforming core banking reduces costs, boosts agility, and integrates FinTech. Discover key success factors and real-world benefits.

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    World Payments Report 2025

    Velocity, meet value: Lead in the open and instant future of payments

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    World Wealth Report 2024

    Intelligent strategies for winning with the ultra-wealthy: Bridge wealth management and family office strengths to fuel growth.

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    World Retail Banking Report 2024

    Intelligent banks do more with less: Take an efficiency leap with frictionless, personalized banking

    Read the report

      Digital banking solutions

      Leverage our expert banking consulting solutions to optimize operations, mitigate risk, and accelerate digital transformation.

      Capital markets

      In the capital markets landscape, navigating multiple strategic objectives demands advanced solutions that keep pace with business and technological shifts.

      We bring capital markets expertise, global delivery capability, deep industry networks and technology innovation to help prepare your firm for the future.

      Cards and payments

      Now is the time to consolidate your competitive position using digital solutions, while maximizing your return on investment.

      We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

      Lending

      Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

      We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

      Retail and commercial banking

      To create long-term value, banks must meet changing customer expectations and increase their market agility.

      We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalized customer experiences.

      Wealth management and retirement

      Customer and industry dynamics for wealth management firms are transforming rapidly.

      We help deliver superior investor experiences, empower your advisors through hyper-personalization at scale, and gain efficiencies by embedding data-driven insights and new technologies.

      Unlock the future of banking with Capgemini

      Explore our innovative solutions designed to drive your banking transformation. Contact us to discover how we can optimize your operations and enhance customer experiences.

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      Featured services

      Financial crime compliance and risk management

      Don’t simply comply – stay ahead of the curve.

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        Customer first, banking and capital markets

        Ready to unlock the power of customer-centricity?

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          Cloud for financial services

          Unlock the full potential of your cloud investments.

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            Sustainability for financial services

            Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

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              Data-powered financial services

              Our unique solutions help clients harness the power of data through AI, machine learning, process automation, and more.

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                Core banking

                Transform the core for your digital future with our core banking modernization solutions.

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                  Research and insights

                  Point of view

                  Secure and simple instant payments
                  Capgemini Research Institute

                  Embrace data to accelerate sustainability

                  capgemini-research-institute
                  Point of view

                  Next-gen client integration services
                  Point of view

                  Harnessing digital currencies
                  Point of view

                  Empowering financial innovation with composable banking
                  Report

                  Enabling growth through the market-centric data layer
                  See all our insights on banking and capital markets

                  Client stories

                  Becoming more customer-centric with personalized offer management

                  A leading bank transformation: plan, build, and implement end-to-end offer management platform leveraging Naehas and Adobe solutions, powered by AI.

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                    Designing an award-winning banking and investment experience for Odeabank

                    Building and launching an all-encompassing, best-in-class banking super-app.

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                      International banking group grows customer engagement with investment research platform

                      Revenue growth driven by attracting more customers through a customer-centric digital research platform.

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                        Streamlining customer and user experiences for a leading financial institution

                        Developing a new service experience review methodology that helped unlock opportunities to reduce costs and improve customer service.

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                          Training Crédit Agricole managers on environmental issues

                          Developing a tailor-made training course that combines academic knowledge and banking-specific knowledge related to sustainability-focused transformation.

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                            Expert insight into the evolving banking landscape

                            Data and AI, Technology

                            Beyond knowledge management: Unlocking GenAI’s full potential in financial services

                            Shankar Ramanathan
                            Oct 16, 2024
                            Customer experience

                            Creating a loyal experience for customers in banking

                            Vinay Patel
                            Oct 3, 2024
                            Technology

                            How FMI providers can lead a new wave of collaboration within Post-Trade Capital Markets

                            Michael Hughes
                            Oct 3, 2024
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                            Meet our experts

                            Sankar Krishnan

                            Executive Vice President, Strategy & Corporate Development, Capgemini Financial Services

                            Ian Campos

                            Executive Vice President, Financial Services; Global Domain Practices Leader, Capgemini Financial Services

                            Nilesh Vaidya

                            Global Industry Head – Retail Banking & Wealth Management

                            Preetham Kamesh

                            Vice President, Capital Markets, Market Development, Financial Services

                            Gareth Wilson

                            Global Head of Banking andCapital Markets Practice 
                            With over 30 year of experience, Gareth is an expert with a proven track record of developing long term client relationships and the successful management of large scale, complex, business critical client engagements.

                              Awards and recognition

                              Capgemini Named Leader in Open Banking IT Services by Everest Group

                              We excel in open banking with AI-driven solutions, regulatory compliance, and personalized services, earning Leader status in Everest Group’s 2024 assessment.

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                                Capgemini Named Leader in Capital Markets IT Services by Everest Group

                                Capgemini leads in capital markets with innovative tech, strategic partnerships, and sustainable investments, earning Leader status in Everest Group’s 2024 assessment.

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                                  Capgemini Named Horizon 3 Market Leader in HFS AWM Report 2024

                                  Capgemini excels in asset and wealth management with deep expertise, innovation, and global delivery, earning Horizon 3 Market Leader status in HFS report.

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                                    2024 Partner of the Year

                                    Capgemini was presented with the Pega Partner of the Year the Award and Communication Award in recognition of digital transformation and excellence in Pega’s go to market strategies.

                                    Awards and recognition

                                      Our partners for banking and technology solutions

                                      We collaborate with leading technology companies to drive business transformation in banking, helping our clients enhance operations and deliver exceptional, customer-centric experiences through cutting-edge banking technology.

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