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Capgemini Research Institute

We are proud to have been ranked #1 in the world for the quality of our research by independent analysts for six consecutive times – an industry first.

How can artificial intelligence power your climate action strategy? How are consumer expectations evolving across industries? Why is diversity going to be a competitive advantage in an algorithmic world? These are the kinds of questions that we address at the Capgemini Research Institute. The Capgemini Research Institute delivers best-in-class research that is underpinned by robust data and analysis.

Passionate and curious, our worldwide network of experts works closely with clients, in-house experts, and technology and academic partners to explore the latest developments in business and technology and share actionable insights and analysis. We have dedicated research centers in the United Kingdom, United States, Singapore, and India, and are proud to have been ranked #1 in the world for the quality of our research by independent analysts for six consecutive times.

An introduction

Understanding digital questions and challenges since 2012

Conversations for Tomorrow

Our flagship publication

This quarterly review is Capgemini’s flagship publication targeted at a global audience. It showcases diverse perspectives from best-in-class global brands, leading public figures, academics and influencers on a chosen theme. We feature a wide variety of content, including interviews, articles by guest contributors, and insights from some of the Institute’s reports. Within such wealth and diversity of these global industry leaders’ opinions, there is something for everyone. We warmly invite you to explore.

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Generative AI

Generative AI and the evolving role of marketing : A CMO’S playbook

This edition delves into the unprecedented growth and the myriad opportunities that generative AI brings to the field of marketing.

Creative and generative AI

Generative AI is becoming an integral part of many people’s personal and working lives for activities traditionally thought exclusive to the human mind, such as generating content and brainstorming.

Generative AI in organizations

Harnessing the value of generative AI: Top use cases across industries

Sustainability

The eco-digital eraTM

The Eco-Digital EraTM: The dual transition to a sustainable and digital economy

Climate tech

Harnessing the power of technology for a sustainable future

A world in balance

Heightened sustainability awareness yet lagging actions

Biodiversity

Preserving the fabric of life: Why biodiversity loss is as urgent as climate change

Green hydrogen

Low-carbon hydrogen: A path to a greener future

Sustainability in automotive

Looking towards the future of the automotive industry 

Sustainable product design

Sustainability is a cornerstone of today’s manufacturing operations, but are organizations doing enough?

Food waste

Food loss or waste continues to be a major problem across the lifecycle of food. 

Data for net zero

The growing urgency around climate change has placed it at the forefront of global issues.

Innovation

Building the next-gen pharma lab

Cutting-edge laboratories are driving innovation and competitiveness within the pharmaceutical industry.

The art of software

As the global economy enters a software-led, digital era, software has gone from a good-to-have tool to a key asset for competitive success and value creation.

Open innovation

The power of open minds: How open innovation offers benefits for all

Digital twins in aerospace

Of the technological advancements on the digital frontier in recent years, digital twin technology has been one of the most talked about. But what is a digital twin exactly?

The future of sports

A whole new ball game: Why sports tech is a game changer

Total immersion

How immersive experiences and the metaverse benefit customer experience and operations

Quantum technologies

How to prepare your organization for a quantum advantage now.

The 5G industrial revolution

The state of 5G and edge in industrial operations.

Next destination: Software

How automotive OEMs can harness the potential of software-driven transformation.

Customer experience

What matters to today’s consumer 2024

2024 consumer behavior tracker for the consumer products and retail industries

Supply chain in consumer products and retail

Illuminating the path: Building resilient and efficient supply chains in the consumer products and retail industry

A new playbook for CMOs

Why CMOs should enable real time marketing to drive sustained growth

Work, leadership, talent and people

Digital skills in education

Future-ready education: Empowering secondary school students with digital skills

The people experience advantage

How companies can make life better for their most important assets

The future of work starts now

Conversations for tomorrow #2

Re-learning leadership

Creating the hybrid-workplace leader

Data and artificial intelligence

Connecting the dots: data sharing in the public sector

Governments today are expected to address a wide range of complex, interconnected challenges. 

Data for net zero

The growing urgency around climate change has placed it at the forefront of global issues.

The data-powered insurer

Unlocking the data premium at speed and scale

Data-sharing masters

How smart organizations use data ecosystems to gain an unbeatable competitive edge

Smart money

How to drive AI at scale to transform the financial services customer experience

Cloud

Autonomous networks

The telecom sector is embarking on a journey towards autonomous networks

Networks on cloud: A clear advantage

Cloudification of networks

Intelligent industry

Connected products

Examine the position of connected products as an integral aspect of the modern consumer lifestyle, with one-third of consumers now using connected products around the clock.

Intelligent supply chain

Augmented resilience, performance, and sustainability will allow organizations to take a customer-centric focus

Intelligent products and services

Progress in digital technologies and rapidly evolving customer demand have led to a new level of interconnectivity, driven by advanced software and unprecedented volume and quality of data.

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Automotive

Automotive supply chain

Pursuing long-term resilience

Financial Services World Reports and Top Trends series

Banking and capital markets

Payments top trends 2024

CBDC, tokenization, ISO 20022 guidelines, and the upcoming PSD3 directives are transforming the payments ecosystem – are you ready?

Retail banking top trends 2024

Retail banks are reinventing themselves. How? By investing in sustainability, cloud, and tailored products for the affluent market segment.

Wealth management top trends 2024

Explore how transformative needs will catalyze growth for the wealth management industry

World Retail Banking Report 2024

Intelligent banks do more with less. Take an efficiency leap with frictionless, personalized banking

World Payments Report 2023

Where is the cash? Accelerate corporate cash management transformation to build value

World Wealth Report 2023

Unlock growth in wealth management: Empowering relationship managers and serving the affluent

Insurance

Insurance top trends 2024

Explore strategic insights to help ensure profitable growth and future readiness across both P&C and life insurance domains.

Top trends in property and casualty insurance 2023

Drivers, opportunities, and risks shaping the property and casualty insurance industry in 2023

World Property and Casualty Insurance Report 2023

From insuring assets to protecting mobility : Driving growth in the evolving mobility ecosystem

World Life Insurance Report 2023

The aging well opportunity: how trust and engagement can unlock growth for insurers

World Life and Health Insurance Report 2022

The Wellness revolution: How insurers are driving growth with customer well-being

Cloud

World Cloud Report 2023 – Financial Services

Is your cloud journey taking you where you need to go? Create business value in an innovation-powered future

Conversations for Tomorrow #8: The dual transition

The path to a digital and sustainable economy.

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    Conversations for Tomorrow #5: Breathe (in)novation – uncover innovations that matter

    Innovation has never been more exciting, with so many technologies blossoming to transform the social and business landscapes. Many technologies have moved from the realm of science fiction into the center of technological thinking, with very real implications for businesses.

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      Conversations for tomorrow #4: The new face of marketing

      Marketing is changing – for good and for the better. Stakeholder expectations have been reset, and brands are expected to act responsibly, sustainably, and to provide real value to individuals as well as societies.

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        Conversations for Tomorrow #3: Intelligent industry

        Perspectives from an array of business leaders, entrepreneurs, technologists, and academics, on how the convergence of products, software, and services heralds the next big transformation opportunity for organizations.

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          Conversations for Tomorrow #2: The future of work

          We examine how the COVID-19 pandemic has transformed the business landscape, accelerating the digitalization process and revolutionizing the way that we work.

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            Conversations for Tomorrow #1: A sustainable future

            A sustainable future calls for collective action, bolder leadership, and smarter technologies.

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              Research notes

              Investment trends 2024

              Embracing a brighter future: Investment priorities for 2024

              Advancing through headwinds

              Where are organizations investing?

              Meet our experts

              Jerome Buvat

              Expert in Digital Transformation & Strategy, Strategy & Transformation

              Subrahmanyam KVJ

              Expert in Digital Transformation, Future of Business, Innovation, Strategy

              Marisa Slatter

              Expert in Strategy & Transformation

              Ramya Krishna Puttur

              Expert in Analytics and Strategy, Digital Transformation, Innovation

              Luca Russignan

              Head of Insurance, Capgemini Research Institute for Financial Services

              Elias Ghanem

              Global Head of Capgemini Research Institute for Financial Services
              Elias is responsible for Capgemini’s global portfolio of financial services thought leadership. He has more than 20 years of experience in FS, focusing on effective collaboration between banks and the startup ecosystem

              Vivek Singh

              Head of Banking and Capital Markets, Capgemini Research Institute for FS
              Vivek leads the Wealth Management, Banking, FinTech, and Payments sectors in Capgemini Research Institute for Financial Services and has over 12 years of digital, consulting, and business strategy experience. He is a tech enthusiast who tracks industry disruptions, thought leadership programs, and business development and startups.

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