Digital SIAM

Strategic consulting engagement used to produce a client specific SIAM roadmap & blueprint using a collaborative methodology

Digital SIAM Co-design is tailored for customers who are interested in SIAM and struggling with a complex IT ecosystem to manage. This solution ensures that the co-design output is embraced by the customer at the conclusion of the process. 

Program of digital transformation projects that deploys modern SIAM services operating model

Capgemini’s Digital SIAM Transformation includes the implementation, integration, and deployment of a new SIAM operating model complete with a set of specialized SIAM process stacks automated by the SIAM Technology Platform (ServiceNow) and integrated with multiple provider systems using advanced technologies.

Core SIAM managed services to operate and optimize the customers IT ecosystem functions

Digital SIAM Run Services can include over 64 discrete functions that integrate ecosystem providers to provide a unified set of IT services to business units balancing the cost efficiency of size and scale with delivering targeted value-based services to each business customer.

Project which defines gaps in existing operations as compared to Capgemini’s adaptable industry blueprint

Service Maturity Assessment (SMA) can be used as a first step before Client decides to transform their IT operations to see what areas need to be the main focus for the digital transformation. Capgemini provides recommendations for improvement, a concrete list of actions, and a high-level transformation plan.

Capgemini’s public sector specific Digital SIAM solutions are proven drivers of government IT effectiveness

Capgemini’s Public Sector Digital SIAM offer brings flexibility, efficiency, quality, and transparency to government IT operations. Through decades of experience delivering exceptional customer satisfaction to the public sector across the globe, Capgemini has become the industry leader in the complex SIAM ecosystem environment. We are proud of our track record with long-term customers. 

Solution tailored to help CIOs establish a comprehensive sustainability program using the ServiceNow ESG module coupled with Capgemini’s industry-leading Digital SIAM solutions

The Digital SIAM Sustainability solution provides IT organizations with a strong foundation and a centralized portal to increase IT sustainability across a complex IT ecosystem. This sustainability foundation enables the ongoing expansion and evolution of IT sustainability suited to each customer’s sustainability journey.