Microsoft Dynamics 365

Capgemini is strongly positioned to support your Dynamics journey. We have been supporting clients with Dynamics related services for more than two decades. 

Capgemini is strongly positioned to support your Dynamics journey. We have been supporting clients with Dynamics related services for more than two decades. 

Give your business a system that connects people, data, and processes.

 We can help you across B2B, B2C and B2E. We have an unmatched combination of enterprise experience, technical expertise, and industry knowledge.

We can help you with strategy for marketing campaigns, streamlining the process of launching campaigns, improving the results of your loyalty campaign and much more.

With the changing face of customer interaction making it increasingly difficult for companies to deliver the levels of service their customers expect, Capgemini together with Dynamics 365 Customer Service Application provides a targeted action plan, a digital tool and estimated gains to drive the transformation of your customer interactions.

Data is the new sustainable oil. With Dynamics 365 you will get relevant, actionable data to enable faster decisions and turnaround in processes.

Digital Transformation and Artificial Intelligence are the themes when it comes to the IT-driven business development happening in your operations. There has been talk of information and insight-driven companies for some time now, and this is an ever-increasing focus. Information is said to be the new currency, and now it’s time to convert it to value!

Our Microsoft Dynamics 365 Value Discovery is designed to give your organization a deeper understanding of what value Capgemini and Microsoft Dynamics 365 can give you. 

With our solutions you benefit from a proven and industrialized implementation process that utilizes our onshore and nearshore capabilities as well as our global delivery model Rightshore®.

Discover the right path to Dynamics 365 Platform with Capgemini’s Strategic Advisory Services (Modernization Assessment).

As businesses rely more and more on new and innovative technology, the demands of IT departments are increasing. Our Managed Testing Services (MTS) help your testing organization, your processes and your IT environments meet major testing challenges and achieve optimal results.

Capgemini has over 15 years of experience in implementing, upgrading and further developing business-critical solutions based on Microsoft Dynamics. Based on this experience, we have created a concept for upgrading Dynamics AX to Dynamics 365 and Dynamics CRM to Dynamics 365.

When you need a secure partner around your Dynamics management, both for the older and the latest version of the platform, you can turn to us with confidence.
With our solutions you benefit from a proven and industrialized maintenance process that utilizes our onshore and nearshore capabilities as well as our global delivery model Rightshore®.

We work with our clients in various business models. Depending on individual customer needs and project specifics, we offer the following co operational models:

With our accelerator, you get a kickstart based on best practices scenarios from the education sector when you introduce a CRM system or other business flow-based solutions. Our Higher Education Accelerator is based on the latest technology.

Microsoft is at the forefront of digital transformation as evidenced by a wide range of enterprise products. Here, we are talking about Office 365, Microsoft 365, CRM and ERP solutions – Dynamics 365 – or hundreds of services available on the Azure platform. There is no doubt, that this group should also include the set of services which is, Microsoft Power Platform.

Power Apps – a service that allows you to create applications even without knowing the programming code. Of course, more technical users who know the code can use it as well to create amazing apps for their organizations.

Times change the view of work. The job is no longer associated with a place but something you do, regardless of location and often based on your own planning. Today we need a digital workplace that enables flexibility and promotes productivity where I am and when I need it. The hub of, and the starting point for, the digital workplace is a modern intranet. The starting point is Smart Workspace which gives you the maximum benefit of Office 365 and Dynamics 365.

Microsoft Azure cloud has many services. We can help you to grasp it all.
You will build a competitive advantage if you stop thinking about individual websites and start thinking about multiple websites at once. Regardless of whether you are building a mobile application or are looking for a way to store and analyze data from IoT devices, Microsoft Azure gives you the right tools to build the future of your business.

Times change the view of work. The job is no longer associated with a place but something you do, regardless of location and often based on your own planning. Today we need a digital workplace that enables flexibility and promotes productivity where I am and when I need it. The hub of, and the starting point for the digital workplace is a modern intranet. The starting point is Smart Workspace which gives you the maximum benefit of Office 365.

Microsoft is expanding the Dynamics 365 platform with a number of new functions and tools. Some of them are to a large extent based on artificial intelligence mechanisms. The task of such functionalities is to be, among others automating many operations and business processes.

Business Intelligence tool is designed to visualize data in a friendly and legible way, so that their analysis is simple and making business decisions even easier. The solution is available to install locally (Power BI Desktop), and the generated reports can be published in the cloud service. Power BI allows you to combine data from many sources, including Excel, SQL, Google Analytics, which can be used to build a common dashboard.