The digital enterprise service lifecycle management journey
Michael Denis
January 20, 2021
The disruption of the aviation and aerospace industries by the COVID-19 pandemic provides a stimulus to rethink the approach to improving the maturity of in-service management of products.
The impact of the pandemic on commercial aviation, travel and transportation, and the defense industries has resulted in divestitures of non-core business units, acquisition opportunities by private equity groups, and the re-prioritization of limited capex, even as the cost of capital is at historically low rates.
The question arises, “What innovations and digital capabilities should a company invest in to align corporate strategies, operating unit strategies, and industry trends?”
For the Aircraft Commerce – Virtual Conference & Expo 2020 event, Michael Wm. Denis – Principal, Capgemini, presented a holistic approach to capability maturity and the digital enterprise SLM journey.
Michael Denis
Expert in Service Lifecycle Management (SLM)
For the past 30 years, I have worked with complex asset manufacturers and operators to collaboratively analyze, design and build capabilities and teams that servitized products and improve asset performance management across the service lifecycle via corporate strategy, market assessment, product strategy, business model changes, organizational alignment and technology innovations. My clients have included airlines, maintenance & repair organizations, aerospace manufacturers, military & defense organizations, rail, high-tech and software companies. My current focus is on advanced analytics technologies used to optimize asset performance of cash flow sensitive services companies. Let’s discuss digital transformation, the seamless passenger experience, machine learning, big data, closing the gaps in the digital thread, digital twins, and service lifecycle management (SLM).
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