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ISG recognizes Capgemini as a Leader in Procurement BPO and Transformational Services 2023

05 Apr 2023

Capgemini has been positioned as a Leader in ISG’s Provider Lens™ for Procurement BPO and Transformational Services 2023 due to its strategic procurement vision and enhanced portfolio.

Procurement organizations and operations have been transitioning for years from supply management and overseeing transactional activity to more holistic participating in businesses.

Capgemini hast been recognized by ISG, as a Leader in its Provider Lens™ Procurement BPO and Transformational Services 2023. ISG states Capgemini’s strengths in procurement to be its:

  • Cognitive procurement services, which focus on advancing cognitive processing and analytics to mitigate errors and risks in procurement operations
  • Enablement of client revenue, with a commitment to reducing procurement operational costs (including immediate spot-buy spend reduction of 15–50%) and increasing the value of procurement
  • Robust solution/platform partner network that helps provide core procurement operations, process mining and advanced analytics, workforce optimization, tail spend management, risk management, and user support to Capgemini’s clients
  • ESG and SCM positioning, which helps Capgemini position procurement as a core part of supply chain outcomes and improvements, as well as positioning procurement as integral to overall ESG improvement and compliance within its clients’ businesses

“Capgemini’s strategic vision of procurement enabling client revenue, robust portfolio and partner network, and a renewed and enhanced commitment to procurement services position it as a Leader in BPO services.”

Bruce Guptill, Distinguished Analyst and Executive Advisor, ISG

Learn more about how Capgemini’s Cognitive Procurement Services help your organization design, implement, and operate a digitally-enabled operating model that capitalizes on your technology investment to drive business value.

Please write to us at businessservices.global@capgemini.com if you would like to receive a copy of the final reports.

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