Retail

Redefining success: delivering against consumer expectations at speed and scale in the new era of connected commerce.

A dramatic shift in customer behaviors and expectations over the past two years has accelerated trends within the retail industry. As digital and physical channels merge and shoppers expect a connected experience across all touchpoints, retailers must enable a bold omni commerce strategy – underpinned by data, with technology and business processes that support a flexible, agile distribution and fulfillment network – to deliver on promises to today’s customer.

Redefining success

Learn how to deliver on promises to today’s customers.

“As retailers face increased margin pressure from rising costs of talent, transportation, energy and more shifting markets, and price sensitivity among customers, organizations must embrace an insight-driven commerce strategy – one that favors adaptability, and optimization, to compete and win in the new era of connected commerce and delivery. Balancing experience, speed, and cost of service will be the key to success.”
Lindsey Mazza, Global Retail Lead

Capgemini to boost its cloud and digital end to end transformation offerings in Japan with acquisition of BTC

Today Capgemini announced that it has signed a share purchase agreement (SPA) to acquire BTC Corporation (BTC), a leading cloud and digital services provider in Japan. The acquisition will enable Capgemini to further build its cloud and digital capabilities in the country to meet client demand for its end-to end services.

Gunnar Menzel

"Technology is becoming the business of every public sector organization. It brings the potential to transform public services and meet governments’ targets, while addressing the most important challenges our societies face. To help public sector leaders navigate today’s evolving digital trends we have developed TechnoVision: a fresh and accessible guide that helps decision makers identify the right technology to apply to their challenges."