Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must invest to meet customers’ digital expectations, manage risks, and attain sustainable business practices.

In the new normal, banks need to create customer-centric business models and provide relevant experiences and offers to meet the customers’ changing needs. We help our clients achieve those goals and drive customer-first growth. We work with 8 out of the top 15 banks, and 9 out of the top 15 diversified financial companies, to help them reimagine their business, become data-driven open enterprises, and better equip themselves to meet evolving demands from the market, partners, and regulators.

Capital market firms, meanwhile, need to reduce structural, operational, and per-unit trade costs, introduce efficiencies, and invest in digital infrastructure, while meeting increasing regulatory obligations. We help our clients create efficient and responsible organizations, with digital innovation at their core, including business, product and regional eco-systems. And our holistic data, cloud, and analytics solutions enhance customer engagement, streamline operations, and ensure more effective risk management.

    World Wealth Report 2024

    Intelligent strategies for winning with the ultra-wealthy: Bridge wealth management and family office strengths to fuel growth.

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    TechnoVision 2024: Financial Services

    Explore how you can leverage the power of technology to augment human capabilities – and prompt the future.

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    World Retail Banking Report 2024

    Intelligent banks do more with less: Take an efficiency leap with frictionless, personalized banking

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      What we do

      Capital markets

      In the capital markets landscape, navigating multiple strategic objectives demands advanced solutions that keep pace with business and technological shifts.

      We bring capital markets expertise, global delivery capability, deep industry networks and technology innovation to help prepare your firm for the future.

      Cards and payments

      Now is the time to consolidate your competitive position using digital solutions, while maximizing your return on investment.

      We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

      Lending

      Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

      We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

      Retail and commercial banking

      To create long-term value, banks must meet changing customer expectations and increase their market agility.

      We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalized customer experiences.

      Wealth management and retirement

      Customer and industry dynamics for wealth management firms are transforming rapidly.

      We help deliver superior investor experiences, empower your advisors through hyper-personalization at scale, and gain efficiencies by embedding data-driven insights and new technologies.

      Featured services

      Financial crime compliance and risk management

      Don’t simply comply – stay ahead of the curve.

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        Customer first, banking and capital markets

        Ready to unlock the power of customer-centricity?

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          Cloud for financial services

          Unlock the full potential of your cloud investments.

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            Sustainability for financial services

            Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

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              Data-powered financial services

              Our unique solutions help clients harness the power of data through AI, machine learning, process automation, and more.

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                Research and insights

                Point of view

                Gaining HNWI market share: Embracing AI-powered behavioral finance
                Report

                Enterprise maturity model for Microsoft business applications in FS
                Point of view

                AML modernization with AI
                Point of view

                Capturing wallet share: Delivering on the UHNWI top 10 list
                Point of view

                Setting the pace for intelligent transformation
                Report

                The financial sector is moving to T+1, but why stop there?
                See all our insights on banking and capital markets

                Client stories

                Streamlining customer and user experiences for a leading financial institution

                Developing a new service experience review methodology that helped unlock opportunities to reduce costs and improve customer service.

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                  Société Générale’s unprecedented IT merger creates SG, a new French retail bank

                  “The strength of Capgemini’s tools reassured us and enabled us to bring our project to fruition.” Bruno Delas, CIO Société Générale Group

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                    BNP Paribas: Inventing tomorrow's bank through innovation

                    Powering up a dedicated in-house innovation and acceleration center.

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                      Training Crédit Agricole managers on environmental issues

                      Developing a tailor-made training course that combines academic knowledge and banking-specific knowledge related to sustainability-focused transformation.

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                        Payment provider accelerates cloud journey with data protection

                        Learn how they achieved both speed and security while creating a standardized platform for future success.

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                          Expert perspectives

                          Cloud

                          Technology solutions to support web3 tokenization in asset management

                          Kieran Maltz
                          Jun 26, 2024
                          Customer experience, Cybersecurity, Data and AI, Sustainability

                          Capgemini is the Microsoft Global Financial Services Partner of the Year

                          Abhaya Gupta
                          Jun 25, 2024
                          Data and AI, Innovation

                          Bringing sanctions and adverse media screening into the modern era

                          Jeffrey F. Ingber
                          Jun 14, 2024
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                          Meet our experts

                          Sankar Krishnan

                          Digital Assets Head, Capgemini Financial Services

                          Ian Campos

                          Global Head of Financial Services Applications Business Line

                          Nilesh Vaidya

                          Global Head of Banking and Capital Markets

                          Preetham Kamesh

                          Vice President, Capital Markets, Market Development, Financial Services

                          Gareth Wilson

                          Executive Vice President – Head of UK Banking and Capital Markets

                            Awards and recognition

                            Leader in Everest Group's Lending IT Services PEAK Matrix®

                            Capgemini recognized as a Leader in the 2023 Assessment.

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                              2024 Partner of the Year

                              Capgemini was presented with the Pega Partner of the Year the Award and Communication Award in recognition of digital transformation and excellence in Pega’s go to market strategies.

                              Awards and recognition

                                Partners

                                Adobe

                                AWS

                                Google Cloud

                                IBM

                                Microsoft

                                MuleSoft

                                Pega

                                Salesforce

                                SAP

                                ServiceNow

                                Temenos

                                VMware

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