Hyper-personaliSation for financial services

Revolutionise customer interactions to increase satisfaction, reduce attrition, and grow revenue.

Chances are you’ve received at least one message today from a company trying to offer you an amazing product or service designed just for you. Your favorite streaming services routinely offer personalised lists of gripping new shows aligned exactly to your preferences. Online retailers send daily wish lists of innovative products that you simply cannot live without. However, the concept of hyper-personalisation has yet to take off in the financial services industry.

Many companies incorrectly assume hyper-personalisation is too complex and costly to implement. However, this could not be further from the truth. Capgemini and Timbr.ai, a pioneer in semantic graph technology, have partnered together to develop a powerful solution designed for the financial services industry that can generate data-driven personalised offers for new, existing, and churn-risk customers.

Download our latest solution paper or contact us to see how we can help your organisation offer an innovative, hyper-personalised customer experience across all channels.