Intelligent supply chain operations

Our Touchless Supply Chain Planning drives frictionless, customer-centric supply chain operations, leveraging intelligent process automation, exception-based collaboration, and AI-enabled decision-making to deliver enhanced customer experience and reduced cost.
Our solution unlocks value through providing frictionless planning, faster decision-making, optimized technology, and reduced exceptions to deliver a range of enhanced business outcomes.

This includes 5–8% improvement in on-time delivery, 2–4% increase in revenue base, 15–20% reduction in working capital, 10–15% improvement in customer satisfaction, 50–70% reduction in operational costs, and 15–25% reduction in business waste.

Our One Operations solution drives end-to-end process integration across your demand planning, order fulfillment, and cash collections value chain to drive growth and profitability at speed and scale.

Our solution does this through delivering enhanced agility to respond quickly to new market trends and customer demands; end-to-end business integration enabled by digital and frictionless enterprise design; and increased focus on the customer experience.

This drives enhanced business outcomes, including 20% increase in order fill rate, 15% increase in forecast accuracy, 50% reduction in DSO, and 30% improvement in customer service.

Our Cognitive Procurement Services enables your individual buyers to control spend, while reducing your procurement and category management operating costs through a sustainable, frictionless operating model that manages the total cost of ownership of your demand and supplier pricing.

Our solution helps you adopt the right strategies to achieve the optimal balance between your spend, efficiency, and working capital savings to deliver enhanced business outcomes. This includes over 90% spend compliance, up to 50% increase in productivity, and up to 80% reduction in sourcing and procurement cycle time.