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Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must also invest in digital banking transformation to meet customers’ evolving digital expectations, manage risks, and attain sustainable business practices. As the industry adapts, firms need to create customer-centric business models and deliver personalised experiences to meet changing demands.

We partner with top global financial institutions, including 8 of the top 15 banks and 9 of the top 15 diversified financial companies, to drive digital transformation that aligns with business objectives. By reimagining traditional banking models, we help firms become data-driven enterprises that can swiftly respond to market shifts, build stronger relationships with partners, and remain compliant with evolving regulatory requirements.

For capital markets firms, the need to reduce operational costs and improve trade efficiencies while maintaining compliance with regulatory demands is paramount. Our expertise in banking IT services helps firms adopt robust digital infrastructures that streamline processes, improve data management, and foster innovation. We offer comprehensive solutions that empower capital markets firms to navigate the complexities of their industry with confidence, ensuring long-term resilience and operational excellence.

    World Cloud Report – Financial Services 2025

    Propel top-line growth with your cloud journey: Fast-track efficiency, innovation, and superior CX

    Transforming Core Banking Platforms with Rigorous Governance & Prioritisation

    Transforming core banking reduces costs, boosts agility, and integrates FinTech. Discover key success factors and real-world benefits.

    World Payments Report 2025

    Velocity, meet value: Lead in the open and instant future of payments

    World Wealth Report 2024

    Intelligent strategies for winning with the ultra-wealthy: Bridge wealth management and family office strengths to fuel growth.

    World Retail Banking Report 2024

    Intelligent banks do more with less: Take an efficiency leap with frictionless, personalised banking

      Digital banking solutions

      Leverage our expert banking consulting solutions to optimise operations, mitigate risk, and accelerate digital transformation.

      In the capital markets landscape, navigating multiple strategic objectives demands advanced solutions that keep pace with business and technological shifts.

      We bring capital markets expertise, global delivery capability, deep industry networks and technology innovation to help prepare your firm for the future.

      Now is the time to consolidate your competitive position using digital solutions, while maximising your return on investment.

      We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

      Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

      We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

      To create long-term value, banks must meet changing customer expectations and increase their market agility.

      We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalised customer experiences.

      Customer and industry dynamics for wealth management firms are transforming rapidly.

      We help deliver superior investor experiences, empower your advisors through hyper-personalisation at scale, and gain efficiencies by embedding data-driven insights and new technologies.

      Unlock the future of banking with Capgemini

      Explore our innovative solutions designed to drive your banking transformation. Contact us to discover how we can optimise your operations and enhance customer experiences.

      Featured services

      Cloud for financial services

      Unlock the full potential of your cloud investments.

        Customer first, banking and capital markets

        Ready to unlock the power of customer-centricity?

          Sustainability for financial services

          Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

            Data-powered financial services

            Our unique solutions help clients harness the power of data through AI, machine learning, process automation, and more.

              Financial crime compliance and risk management

              Don’t simply comply – stay ahead of the curve.

                Core banking

                Transform the core for your digital future with our core banking modernisation solutions.

                  Client stories

                  A next-gen payments solution for Chase Payment Solutions

                  Discover how to modernise the point-of-sale experience

                    Becoming more customer-centric with personalised offer management

                    A leading bank transformation: plan, build, and implement end-to-end offer management platform leveraging Naehas and Adobe solutions, powered by AI.

                      Designing an award-winning banking and investment experience for Odeabank

                      Building and launching an all-encompassing, best-in-class banking super-app.

                        International banking group grows customer engagement with investment research platform

                        Revenue growth driven by attracting more customers through a customer-centric digital research platform.

                          Training Crédit Agricole managers on environmental issues

                          Developing a tailor-made training course that combines academic knowledge and banking-specific knowledge related to sustainability-focused transformation.

                            Expert insight into the evolving banking landscape

                            Meet our experts

                            Ian Campos

                            Global Head of Financial Services Applications Business Line

                            Nilesh Vaidya

                            Global Head of Banking and Capital Markets practice

                            Gareth Wilson

                            Executive Vice President – Head of UK Banking and Capital Markets 

                              Awards and recognition

                              Capgemini Named Leader in Open Banking IT Services by Everest Group

                              We excel in open banking with AI-driven solutions, regulatory compliance, and personalised services, earning Leader status in Everest Group’s 2024 assessment.

                                Capgemini Named Leader in Capital Markets IT Services by Everest Group

                                Capgemini leads in capital markets with innovative tech, strategic partnerships, and sustainable investments, earning Leader status in Everest Group’s 2024 assessment.

                                  Capgemini Named Horizon 3 Market Leader in HFS AWM Report 2024

                                  Capgemini excels in asset and wealth management with deep expertise, innovation, and global delivery, earning Horizon 3 Market Leader status in HFS report.

                                    2024 Partner of the Year

                                    Capgemini was presented with the Pega Partner of the Year the Award and Communication Award in recognition of digital transformation and excellence in Pega’s go to market strategies.

                                      Our partners for banking and technology solutions

                                      We collaborate with leading technology companies to drive business transformation in banking, helping our clients enhance operations and deliver exceptional, customer-centric experiences through cutting-edge banking technology.

                                      Join the conversation on LinkedIn

                                      Connect with our experts and read the latest industry insights on our dedicated LinkedIn page