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Client Stories

Heathrow defies pandemic to deliver largest business transformation in its 75-year history

Client: Heathrow Airport
Region: UK
Industry: Aviation

Capgemini plays key role in transition to new strategic IT platform, built around automated, cloud-based Oracle technologies and solutions, as airport retains its post-pandemic expansion plans

Client: Heathrow Airport

Region: UK

Industry: Aviation

Client Challenges:

Heathrow Airport wanted to transform its IT capabilities in order to enable the full value of its huge expansion plans to be realised.

Solution:

Capgemini supported Heathrow to deliver the Magenta Programme, a new strategic platform and integrated IT ecosystem built around automated, cloud-based Oracle technologies and solutions.

Benefits:

This was the largest business transformation in Heathrow’s 75-year history, delivering:

  • Modern, secure, fully integrated IT, fit for Heathrow’s challenges today and in the post-pandemic future
  • Multiple productivity and efficiency gains, through automation
  • Substantial cost savings from the decommissioning of legacy infrastructure and systems
  • A transformed user experience
  • Elimination of slow, labour-intensive manual tasks
  • An exemplar project of agile, collaborative remote team working, completing thousands of lines of activity during COVID-19 lockdowns.