Conversations for Tomorrow #9

Generative AI (Gen AI) is reshaping organisational structures and driving transformations within businesses.

The ninth edition of Conversations for Tomorrow delves into key themes that show Gen AI’s potential to affect organisations, the workforce, and society at large.

Over the past year, Gen AI adoption has increased in every organisational domain – from sales and marketing to IT, operations, R&D, finance, and logistics. Conversations for Tomorrow 9 explores how the technology is reimagining roles within workforces by allowing employees to focus on complex strategic tasks.

The positive effects of Gen AI are already being felt. Early adopters are experiencing benefits such as improved operational efficiency and enhanced customer experiences. However, ethical considerations are crucial to prevent misuse, requiring organisations to uphold strong ethical standards. Comprehensive safeguards and collaborative efforts from policymakers and organisations are essential to ensure responsible AI deployment.

Conversations for Tomorrow 9 also looks at Gen AI’s pivotal role in addressing climate change. An important topic in the sustainability conversation is the use of small language models (SLMs), which are highly cost-effective, resource-efficient, and have minimal environmental impact.

Effective Gen AI adoption demands a sound technical strategy, leadership support, and a culture of innovation. To guide you on your Gen AI, Conversations for Tomorrow 9 features contributions from:

• The CEO of a leading AI startup
• A globally respected AI scientist and Amazon board member
• A former Member of the European Parliament instrumental in the EU AI Act
• A prominent professor at Stanford University
• Senior executives from Adobe, Salesforce, OECD, Telefónica, and Itaú Unibanco
• Capgemini’s own subject-matter experts.