GenAI & Intelligent Industry Insights

Scottish Water reimagines field services with SWIFT

Capgemini helps Scottish Water to transform wastewater treatment

Capgemini helped Scottish Water to reduce energy cost and consumption through transformation through a transformation program.

Eneco eMobility supercharges its customer care with generative AI

Working with Capgemini, the charging services provider boosted agent productivity and enhanced the client service experience by introducing Microsoft Digital Contact Centre and its Copilot in Dynamics 365 for Customer Service, GenAI-powered solution