Enterprise automation fabric

The pace of global transformation is swift, and customer demands and expectations are undergoing unprecedented evolution.

Regardless of the industry, the market is experiencing rapid change, with clients increasingly expecting year-on-year progress in cost optimisation, enhanced delivery quality, and swift value realisation. It is essential to respond to these dynamic market demands with agility, leveraging valuable insights with seamless and continually evolving employee and customer experiences to elevate your business performance and foster growth.

What are your challenges as a CIO/CTO/CDO/CXO?

CXOs are keeping pace with the changing tech trends and driving digital transformation. This journey can be far from smooth unless they align their IT operations with their business goals which are at once agile, available, and cost-effective.

Through our extensive experience working with clients across various industries, we’ve observed that client expectations continue to evolve. Today, our top priority is consistently placing customer experience above all else.

As company leaders, we comprehend several expectations you may have from us.

• Management of digital assets and their utilisation & performance
• Enhanced internal user experience.
• Automation, driven by data and executed in an autonomous mode.
• Ability to utilise data to drive analysis & actions, avoiding human intervention.
• Ongoing improvement to intelligence leveraging knowledge gathered and self-learning.
• Analytics and reporting to record and analyse usage and performance.
• Ability to monitor customer experience though Business KPIs and underlying IT KPIs

We at Capgemini help you to cope with those challenges. We constantly innovate and evolve our services to progress toward this digital transformation amidst a hybrid world of work and data-driven business decisions. Our goal is to empower companies to achieve business value and ROI through our business-aligned services underpinned by forward-looking solutions.

Here is a quick definition by Everest Group, Vice President for Capgemini’s Enterprise Automation Fabric

“Capgemini has exhibited considerable proficiency in utilising ​cloud technology and boasts a diverse intelligent automation solution portfolio, including a wide range of packaged solutions across different process areas. Capgemini also supports clients ​with automation-based ESG advisory and sustainable transformation services.”​
​

Vaibhav Bansal, Vice President,​
  Everest Group”

Our Enterprise Automation Fabric is one of our key solutions to deliver this value to our clients.

What is Enterprise Automation Fabric?

Enterprise Automation Fabric is an insights-driven, purpose-built, plug and play system to unlock a seamless digital IT-management ecosystem. It enables our integrated infrastructure, applications, and business operations services to provide insights driven automation at its full potential for businesses to reap maximum value across the entire operation, and at scale.

The Fabric helps organisations to move from operations focused, limited value, isolated deployment of automation to an enterprise-wide, automation-first approach. It means that our clients can now accelerate their automation journey and unlock value across the business and IT operations.

Explore the key offerings and few case study videos of Enterprise Automation Fabric.

Enterprise Automation Fabric

Discover Enterprise Automation Fabric: Business Health Check Bots for Your Industry

Experience Automated Proactive Resolution Apps with Enterprise Automation Fabric by AIOPs

Deliver assured automated workflow and maintenance services by Enterprise Automation Fabric

Enterprise Automation Fabric underpins our commitment to deliver surprise-free IT Services that address key objectives of CXOs by ensuring,

• Enhanced business process efficiency: cost reduction, removal of workarounds, etc.
• Increased business process availability and stability.
• Faster decision making underpinned by predictive insights.
• Reduced TCO for IT service delivery with wider use of automation.
• A seamless customer experience.