Public sector

Governments and public sector organizations are leading the transformation to a digital, sustainable future – while improving public services for all of us.

While unexpected crises demand an agile response, the day-to-day delivery of efficient, cost-effective public services must also be maintained. We’re working with governments and public sector organizations worldwide to meet this challenge by harnessing the potential of digital. Together, we deliver positive societal outcomes and mission-oriented innovation through citizen-centric design and technology.

Cloud, data and data ecosystems are also critical for achieving sustainability objectives. We provide both strategy and program management expertise, and enable better use of data to inform impactful change programs. Because digitalization raises important questions about sovereignty, we help clients navigate the complexity surrounding trust, security and privacy. As a trusted expert, we help clients make technology choices that put them in control of their digital futures.

Transforming government

Learn to apply efficient digital technologies in the public sector

What we do

Defense

For a long time, armed forces in Europe have managed logistics, supply inventories, wage payments, and personnel records through technology. Now, in the digital era, we connect ministries of defense to the new requirements of the data-driven world.

Health and social care

Groundbreaking new technology is positioning the health and social care sector to improve person-centered services along the care pathway. We partner across the industry with community care providers, hospitals, university clinics, and health ministries to help develop personalized care plans, both at home and in medical institutions.

Public administration

Government agencies, federal ministries, city councils, and more are working to digitize processes and services for citizens and businesses. We help provide open data and high value datasets, biometric systems, e-government solutions, user-centered platforms, digital identities, and automated processing systems.

Public security and safety

To help public security authorities deal with the digitization of crimes, new digital tools, and new forms of citizen interaction, we have developed a range of digital services to support them across the globe.

Tax and customs

We help tax and customs authorities with digital transformation in areas including the operation of tax offices, tax claim management, the future of work, fraud detection, custom border management, risk assurance, regulation analytics, and HR operations such as talent management.

Welfare

Welfare agencies are facing significant challenges, including aging populations, digital engagement, policy reform, and growing demand for welfare support. Our expertise includes social benefits attribution, welfare fraud detection, job matching technologies, intelligent case management, and cloud migration.

Citizen services: Human-centered by design

We partner with public sector organizations globally to design, test, iterate and run digital services that put citizens at the center.

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Data and AI in the public sector

We help public sector organizations open new frontiers with artificial intelligence.

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Cloud sovereignty: the road ahead

Cloud sovereignty in the public sector

Making it real: 4 steps to implementing a sovereign cloud

Sovereign cloud opens the door to transformation in public sector

Client Stories

Digital service powers growth of the UK’s residential network of EV chargepoints

Capgemini supports the Office for Zero Emission Vehicles to refresh and simplify access to grants to extend EV chargepoint infrastructure to more homes

Platform factories – Transforming IT to support high frequency software delivery

With the help of Capgemini, Kadaster was able to transform its IT services model to a high frequency, agile software delivery engine, improving the ability to deliver, drive continuous innovation, act on changing business demands, shorten the time to market, and become more flexible in economic downturns

HMRC becomes the first tax authority in the world to launch open banking payments

HMRC, with support from Capgemini, develops a ”Pay by bank account” service, enabling individuals and businesses to pay taxes directly from their own accounts to HMRC, eliminating costly card charges

The Rescue Society expands its positive impact with a sustainability plan

With help from frog, a member of Capgemini Invent, The Rescue Society developed a plan by which the organization can become truly sustainable by 2030

Check In Scotland service protects public health and enables businesses to re-open safely

The Scottish NHS wanted to develop a national digital contact tracing service to protect public health during the COVID-19 emergency and to enable the hospitality sector to re-open safely after the lifting of lockdowns and restrictions. Multiple government and public health stakeholders partnered with Capgemini to develop the Check In Scotland service, which features QR code scanning technology and quickly became the country’s go-to national contact tracing solution

Expert perspectives

Data and AI, Digital inclusion

Why we should turn the tide on open data skills in Europe’s public sector

Giulia Carsaniga

Mar 9, 2023

Technology

Why the public sector needs a more diverse tech workforce

Miriam Piper

Jun 3, 2022

Sustainability

Why the public sector must prioritize sustainable IT

Maëlle Bouvier

Jul 5, 2022

SKI-GODKENDT TIL AT HJÆLPE DET OFFENTLIGE

Capgemini Danmark leverer til den offentlige sektor på SKI 17.13 SKI 02.15, SKI 02.17 samt SKI 02.18. Som global leder indenfor konsulent- og teknologiydelser samt digital transformation, er Capgemini på forkant med innovation inden for blandt andet Cloud, Digital Transformation og Platforme.

“We are proud to be a leading partner to public sector organizations globally, supporting mission-critical systems that touch the lives of millions of citizens and users every day. While developing the next generation of citizen-centric, inclusive public services, we are also enabling organizations to transform to tackle the most important challenges our societies face. As we look to the 2030 targets of the Paris Agreement and the UN Sustainable Development Goals, it’s clear that technology is a tool for achieving better outcomes, and that societal purpose should be a driving force behind the sector’s use of digital to perform and transform.”

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