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Event

Transforming Retail: Innovation, meet experience.

January 11-14, 2025
Level 3 – Booth 3839; Meeting Room 3384
Jacob K. Javits Convention Center, NYC

Dive into the future of retail at NRF 2025. Discover cutting-edge solutions that will redefine consumer experiences and drive operational excellence.

The National Retail Federation (NRF): Retail’s Big Show brings together 6000+ brands from around the globe to New York City for three days of learning, collaboration, and discovery. And we’re thrilled to showcase our innovations that will redefine the consumer products and retail industries.

NRF 2025 promises to be the most exciting edition yet, featuring an exhilarating lineup of the latest in technology and keynote sessions that showcase groundbreaking discussions on AI in retail, the future of grocery retail, the evolution of health and sustainability, and digital growth strategies, all driven by exclusive insights from industry visionaries.

Make our booth your first stop to explore the next generation of retail solutions and experience how we’re reshaping shopping experiences with pioneering technology and industry-leading strategies.

At our booth, we’ll be demonstrating cutting-edge technology to excite and engage:

Generative AI

Unlocking creative potential to enhance customer engagement.

Intelligent Supply Chain

Optimizing operations for efficiency and responsiveness.

Connected Commerce

Seamlessly integrating digital and physical shopping experiences.

Immersive Experiences

Transforming customer interactions with virtual reality.

Cornershop, The Store of the Future

We would love to welcome you to our 5th Avenue office to visit CornerShop, Capgemini’s retail innovation store.

CornerShop is a pop-up store where we transform retail shopping and customer engagement to bring to life the store of tomorrow. It represents our shared commitment to exploring and testing brand new ways to shop, engage and build loyalty. CornerShop not only enables retailers and brands to ideate and test tomorrow’s shopping innovations, but also supports our clients to gain that all-important consumer feedback—from real customers.

Book a tour to experience our AI-powered human avatar, purposeful shopping, smart shelves and more.

Book now

Panel discussions

Unlocking the value of Agentforce AI in Retail & Consumer Products

Join us for a lunch session with Salesforce to explore how Agentforce is transforming AI in retail and consumer products. Learn more about its impact on workflows, use cases, and strategies for success.

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Date: 13 January 2025, Monday
Time: 11:30 am – 1:00 pm EST
Venue: Ink 48 Hotel, New York, NY 10036

Speakers for the session:

Ryan McCambridge
Salesforce COE Leader, Capgemini

Celeste Richardson
Retail Industry Advisor, Salesforce

Navigating the future: 2025 Trends and the emergence of retail media

In this session, experts from Capgemini and Google Cloud reveal how Retail Media Networks drive growth, enhance customer engagement, and deliver real business value with practical strategies.

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Date: 13 January 2025, Monday
Time: 4:00 pm to 5:00 pm EST
Venue: 79 5th Ave Ste 300, New York, NY 10003

Speakers for the session:

Ollie East
Principal, Head of Customer First & Gen AI CX Lead Insights & Data – NA, Capgemini

Mark Steel
Director, Strategic Industries, Retail & Consumer, EMEA, Google Cloud

Fernando Velazquez
Technology Transformation and Innovation Sr. Director, Mexico & Centroamerica, Walmart

Demos at play

Brewed to perfection with Generative AI!

Join us for a delightful cup of coffee with Casey, our innovative AI-powered assistant developed in collaboration with Google Cloud. Casey not only enhances the customer experience but also boosts employee efficiency and operational margins. Discover how Casey can transform your business—one sip at a time!

    Personalized Culinary Creations at Your Fingertips!

    A revolutionary AI-powered mobile app that crafts tailored recipes just for you! Based on your dietary preferences, allergies, health goals, and budget, BeInspired takes meal planning to a whole new level. Plus, it seamlessly integrates with Wasteless and MyFitnessPal to support your sustainability and wellness journeys.

      Unlock New Revenue Streams with Precision!

      Dive into the future of advertising with Retail Media Networks, the next big revenue generator for retailers! Harnessing the power of big data, these networks deliver dynamic, targeted advertisements that drive results.

        Transforming health and beauty retail with AI

        The future of beauty reimagines how we shop for health and beauty products. Powered by AI, this market-disruptive concept provides consumers with personalized insights, helping them make more informed choices and transforming the way they shop for beauty.

          Visit us at our booth to explore groundbreaking innovations that will elevate your brand. Together, we can transform your business and ignite your brand’s potential—harnessing the latest technology to drive engagement, streamline operations, and create unforgettable shopping experiences.


          In addition to our demonstrations, we’re excited to share valuable insights with Capgemini Research Institute’s latest Consumer Trends Report, What Matters to Today’s Consumers. The report looks at key factors that influence retail trends, informed by evolving consumer behavior, and will give business leaders a competitive advantage in this dynamic market.

          Don’t miss the chance to revolutionize your retail strategy—visit us and let’s ignite your brand’s potential together!

          Contact us

          Research and insights

          Report

          What matters to today’s consumer: 2024 consumer behavior tracker for the consumer product and retail industries

          capgemini-research-institute
          Point of view

          Grocery’s digital dilemma
          Point of view

          A recipe for reducing food waste in retail
          Capgemini Research Institute

          Supply chain in consumer products and retail

          capgemini-research-institute
          Point of view

          Three predictors of success in an era of unprecedented disruption

          Expert insights

          Customer experience, Data and AI

          Gen Z prefers connected shops – are you ready for it?

          Owen McCabe
          Sep 11, 2024
          Sustainability

          How growing consumer consciousness is impacting the food industry

          Kees Jacobs
          Jun 14, 2024
          Sustainability

          How to optimize food supply chain efficiency

          Lindsey Mazza
          Jun 12, 2024

          Explore further

          Capgemini_Industries_Consumer-Products

          Consumer products

          connected-digital-core

          Retail

          Customer first

          Contact us

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          Meet our experts

          Tim Bridges

          Global Head of Consumer Products & Retail
          Tim Bridges leads Capgemini’s Global Sectors and the Consumer Products, Retail, Distribution (CPRD) global sector practice, a portfolio that includes major global retail, fashion, restaurant, consumer products, transportation, and distribution brands such as McDonald’s, Coca-Cola, Meijer, Office Depot, Domino’s, and Unilever.

          Lindsey Mazza

          Global Retail Lead, Capgemini
          Lindsey is Capgemini’s Global Retail Lead. She is a retail thought leader and subject matter expert who specializes in shopper-centric, unified-channel commerce and innovation. With nearly 20 years’ experience in retail transformation, Lindsey has served some of the world’s largest retailers in analytics-enabled integrated planning and execution, from consumer demand to receipt.

          Mayank Sharma

          Vice President
          Mayank is a Supply Chain Leader with expertise in driving supply chain transformations through use of digital solutions across planning, procurement, logistics, fulfilment, and sustainability. He has worked across Consulting, Operations and Technology giving him a well-rounded approach to identifying business transformation requirements and re-inventing supply chain operating models through performance-led technology transformations. At Capgemini, he is responsible for leading & growing Capgemini’s Supply Chain Practice for Consumer Goods, Retail and Distribution. Mayank brings unique experience of leading transformations as a consultant at Big 4 and at Amazon.com of leveraging digital solutions within e-commerce supply chain to drive end-to-end supply chain improvement.

          Owen McCabe

          Vice President, Digital Commerce – Global Consumer Goods & Retail, Capgemini
          Owen is Capgemini’s Global VP for eCommerce. He previously led the Digital Commerce Practice at Kantar and held senior marketing and sales roles at both Procter & Gamble and Nestle. He has domain expertise in eCommerce, digital marketing, brand marketing, route-to-market strategy, and category management. Owen’s passion for digital commerce came about after a private equity assignment in an online travel business.

          Ted Levine

          Executive Vice President
          Ted is an Executive Vice President at Capgemini, serving as a Business Unit Managing Director. With over 26 years of experience at Capgemini, he has spent his career serving clients directly and delivering on some of the largest and most complex Digital and Technology Transformations. Serving across a multitude of industries from Consumer Products and Retail to Hospitality and across Capgemini’s services from management consulting to managed services. Ted believes strong partnerships can create powerful work environments and empowered communities. As a leader for leaders, he serves as the sponsor of Capgemini’s Account Executive Community, empowering customer-first partners across the organization.

          Vince Crimaldi

          Vice President
          Vince Crimaldi is a leader in Capgemini’s Consumer Products, Retail, and Services (CPR&S) market unit leadership team, responsible for strategy development and industry-specific solutions for many of Capgemini’s largest Consumer Products, Retail, Distribution, Restaurant, Grocery, and Pharmacy clients. With more than 25 years of experience in designing and delivering transformational technology-based solutions, Vince has accomplished this in a global context, forming teams spanning the U.S, Europe, Asia, Australia, LATAM, and the Middle East, while working in various global markets within Europe and Asia.

          Ollie East

          Principal, Head of Customer First & Gen AI CX Lead Insights & Data – NA, Capgemini

          Jennifer Conklin

          Vice President, Capgemini
          Jennifer has 20 years of experience in retail, helping direct-to-consumer brands and retailers use technology to deliver better experiences and outcomes for their customers. She returned to Capgemini in October 2022 after a brief stint as the Chief Customer Officer at a Chicago-based technology start-up, UPshow.  In her previous role at Capgemini, Jennifer led the commerce portfolio in Consumer Products, Retail, and Distribution, having joined through the company’s acquisition of LYONSCG.