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Insurance

Driven by disruptive technologies, the insurance industry is transforming at an unprecedented pace. We help insurers adapt by enhancing efficiency, driving growth, and delivering innovative, customer-centric insurance solutions.

Change driven by climate, technology, macro-economics, demographics, and geopolitics. Change that demands a response from industry participants to continue to grow, be profitable, be relevant, and in some sectors to stay solvent in the years to come. Change can be an opportunity for those who seize it.

At Capgemini, we specialize in creating business value from these changes in the insurance industry. Through our expertise in insurance technology, we empower our clients to navigate and capitalize on the challenges that change brings. We assist in refining strategies, redesigning operations, and exploring new opportunities across the insurance value chain—from distribution and claims management to enhancing customer experiences and advancing sophisticated underwriting. Our comprehensive insurance business and technology consulting services are designed to help our clients thrive in this dynamic environment.

    TechnoVision 2024: Financial services

    Explore how you can leverage the power of technology to augment human capabilities – and prompt the future.

    Read the report

    World property and casualty insurance report 2024

    Become an underwriting trailblazer: Chart your transformation across a shifting risk landscape.

    Read the report

      The insurance segments we serve

      Property & casualty insurance

      Climate and customer-driven changes in the P&C industry create opportunities for Insurers to reimagine products, experiences, distribution, risk assessment, and prevention services.

      We partner with insurers to achieve transformative business outcomes by harnessing the power of technology, data and AI, intelligent automation, and partner ecosystems.

      Life, annuities and benefits

      An aging population and new expectations from the next generation are creating new opportunities and challenges for life, annuity, and benefits carriers. But manual, antiquated systems often stand in the way of real growth.

      We can help you build advanced digital and data capabilities to create a unified customer experience, streamline operations, and retain assets.

      Health insurance

      Digitization of Healthcare is revolutionizing the ways in which care is delivered and paid for, continuously reshaping the value delivered.

      We are empowering the advancement of care access, delivery, and quality, focusing on wellness and simplified & equitable healthcare ecosystem.

      Transforming insurance with innovative solutions

      Digital core for insurance

      Are you ready to embrace the future of insurance? To get there, you’ll need a connected, digital core approach.

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        Sustainability for financial services

        Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

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          Cloud for financial services

          Unlock the full potential of your cloud investments

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            Research and insights

            Point of view

            The effect of deglobalization on insurance
            Point of view

            The road to AI-driven insurance
            Point of view

            Embracing the power of predictive analytics: Are your underwriters ready for change?
            Point of view

            Elevate underwriting accuracy and efficiency
            Report

            TechnoVision 2024: Financial Services

            Expert perspectives

            Data and AI, Technology

            Beyond knowledge management: Unlocking GenAI’s full potential in financial services

            Shankar Ramanathan
            Oct 16, 2024
            Strategy & transformation

            Part II: The new client: beyond financial security

            Carina Schaurte
            Oct 31, 2022

            Meet our experts

            Adam Denninger

            Global Industry Leader, Insurance
            Adam Denninger leads Capgemini’s global strategy and product management for the insurance industry and manages its relationships with the insurance technology ecosystem. Adam has 20+ years of experience creating and delivering solutions at the intersection of business and technology.

            Shane Cassidy

            Executive Vice President, Financial Services; Insurance Business Unit Leader, Capgemini Financial Services
            Shane is executive vice president and head of Capgemini’s Global Insurance Business Unit. He has been at the forefront of digital disruption and innovation for two decades, identifying and developing solutions to address market trends.

            Satish Weber

            Executive Vice President, Financial Services; Insurance Sales and Go To Market Leader, Capgemini Financial Services

            Kiran Boosam

            Vice President, Financial Services; Global Insurance Industry Strategy and Portfolio Leader, Capgemini Financial Services

            Samantha Chow

            Global Head, Life Insurance, Annuities, and Benefits Leader, Capgemini Financial Services
            Samantha has over 20 years of experience in the L&A and A&H industries working for carriers in positions across the value chain, evaluating technology and consulting as an industry analyst, and leading the technology roadmap for policy administration systems.

            Andrew Hood

            Executive Vice President, Global Insurance Practice Head, Capgemini Financial Services

              Reconation

              Best advancing software testing practice award

              This European software testing award reflects our involvement with emerging technologies and our focus at the forefront of innovation.

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                Awarded migration acceleration specialization by Guidewire

                First partner to be recognized reflecting our commitment to helping clients seamlessly upgrade to Guidewire Cloud.

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                  Leader in ISG provider Lens™ for insurance ITO services 2023 (EU and NA)

                  We help our insurance clients understand and navigate the challenges change brings, both for refining their strategies and redesigning their operations.

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                    Our partners for digital insurance solutions

                    We partner with leading technology companies to power business transformation in insurance, helping our clients optimize operations and deliver exceptional, personalized experiences driven by cutting-edge innovation.

                    Partners

                    Join the conversation on LinkedIn

                    Connect with our experts and read the latest industry insights on our dedicated LinkedIn page

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