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Insurance

Driven by disruptive technologies, the insurance industry is transforming at an unprecedented pace. We help insurers adapt by enhancing efficiency, driving growth, and delivering innovative, customer-centric insurance solutions.

Change driven by climate, technology, macro-economics, demographics, and geopolitics. Change that demands a response from industry participants to continue to grow, be profitable, be relevant, and in some sectors to stay solvent in the years to come. Change can be an opportunity for those who seize it.

At Capgemini, we specialize in creating business value from these changes in the insurance industry. Through our expertise in insurance technology, we empower our clients to navigate and capitalize on the challenges that change brings. We assist in refining strategies, redesigning operations, and exploring new opportunities across the insurance value chain—from distribution and claims management to enhancing customer experiences and advancing sophisticated underwriting. Our comprehensive insurance business and technology consulting services are designed to help our clients thrive in this dynamic environment.

    World Cloud Report – Financial Services 2025

    Propel top-line growth with your cloud journey: Fast-track efficiency, innovation, and superior CX

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    World Cloud Report

    World Life Insurance Report 2025

    Bridge the customer experience divide: Ensure life insurance relevancy through relentless customer centricity

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    World Life Insurance Report

    World property and casualty insurance report 2024

    Become an underwriting trailblazer: Chart your transformation across a shifting risk landscape.

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      The insurance segments we serve

      Insurance Industry

      Property & casualty insurance

      Climate and customer-driven changes in the P&C industry create opportunities for Insurers to reimagine products, experiences, distribution, risk assessment, and prevention services.

      We partner with insurers to achieve transformative business outcomes by harnessing the power of technology, data and AI, intelligent automation, and partner ecosystems.

      Life, annuities and benefits

      An aging population and new expectations from the next generation are creating new opportunities and challenges for life, annuity, and benefits carriers. But manual, antiquated systems often stand in the way of real growth.

      We can help you build advanced digital and data capabilities to create a unified customer experience, streamline operations, and retain assets.

      Capgemini_Healthcare_Health-Insurance

      Health insurance

      Digitization of Healthcare is revolutionizing the ways in which care is delivered and paid for, continuously reshaping the value delivered.

      We are empowering the advancement of care access, delivery, and quality, focusing on wellness and simplified & equitable healthcare ecosystem.

      Transforming insurance with innovative solutions

      Digital-core-for-insurance

      Digital core for insurance

      Are you ready to embrace the future of insurance? To get there, you’ll need a connected, digital core approach.

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        Sustainability for financial services

        Sustainability presents real opportunity for industry growth and leadership: Accelerate ESG action for better business outcomes.

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          Research and insights

          Capgemini Research Institute

          Embrace data to accelerate sustainability

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          Report

          Enterprise maturity model for Microsoft business applications in FS
          Point of view

          Embracing the power of predictive analytics: Are your underwriters ready for change?
          Point of view

          The effect of deglobalization on insurance
          Point of view

          The road to AI-driven insurance
          Point of view

          Elevate underwriting accuracy and efficiency
          See all our insights on Insurance

          Expert perspectives

          FS_Blog_Banner_Navigating Transformation - Key priorities for Insurance CFOs in an evolving sector

          Navigating Transformation: Key priorities for Insurance CFOs in an evolving sector

          Greg Cittanova
          Nov 7, 2024

          Beyond knowledge management: Unlocking GenAI’s full potential in financial services

          Shankar Ramanathan
          Oct 16, 2024
          The-new-client-banner

          Part II: The new client: beyond financial security

          Carina Schaurte
          Oct 31, 2022

          Meet our experts

          Adam Denninger

          Adam Denninger

          Global Industry Leader, Insurance
          Adam Denninger leads Capgemini’s global strategy, offers, and go-to-market for the insurance industry. Adam has spent 20+ years creating business and technology strategies and solutions to transform the operating capabilities of leading insurers

          Shane Cassidy

          Executive Vice President, Financial Services; Insurance Business Unit Leader, Capgemini Financial Services
          Shane is executive vice president and head of Capgemini’s Global Insurance Business Unit. He has been at the forefront of digital disruption and innovation for two decades, identifying and developing solutions to address market trends.

          Satish Weber

          Executive Vice President, Financial Services; Insurance Sales and Go To Market Leader, Capgemini Financial Services

          Kiran Boosam

          Vice President, Financial Services; Global Insurance Industry Strategy and Portfolio Leader, Capgemini Financial Services
          Sam Chow

          Samantha Chow

          Global Head, Life Insurance, Annuities, and Benefits Leader, Capgemini Financial Services
          Samantha has over 20 years of experience in the L&A and A&H industries working for carriers in positions across the value chain, evaluating technology and consulting as an industry analyst, and leading the technology roadmap for policy administration systems.
          andrew-hood

          Andrew Hood

          Executive Vice President, Global Insurance Practice Head, Capgemini Financial Services

            Awards and recognition

            Capgemini is a 2024 Customer and Partner Award Winner

            Guidewire honors outstanding achievements in innovation and customer success at the 2024 Customer and Partner Awards.

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              Best advancing software testing practice award

              This European software testing award reflects our involvement with emerging technologies and our focus at the forefront of innovation.

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                Capgemini_Awards-and-recognition

                Awarded migration acceleration specialization by Guidewire

                First partner to be recognized reflecting our commitment to helping clients seamlessly upgrade to Guidewire Cloud.

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                  Capgemini Awards recognition

                  Leader in ISG provider Lens™ for insurance ITO services 2023 (EU and NA)

                  We help our insurance clients understand and navigate the challenges change brings, both for refining their strategies and redesigning their operations.

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                    Our partners for digital insurance solutions

                    We partner with leading technology companies to power business transformation in insurance, helping our clients optimize operations and deliver exceptional, personalized experiences driven by cutting-edge innovation.

                    Partners

                    Join the conversation on LinkedIn

                    Connect with our experts and read the latest industry insights on our dedicated LinkedIn page

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