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Cloud for financial services

Unlock the full potential of your cloud investments

Finance leaders recognize the opportunities cloud brings to their organization and have started their migration journeys. In fact, 91% consider cloud to be a key enabler for catalyzing growth. And yet, few have truly harnessed its potential.

Cloud transformation can enhance operational efficiency, agility, customer experience, and reduce costs. It allows banks and insurance companies to leverage AI and machine learning to optimize their operations and drive innovation.

However, challenges like security concerns, legacy systems, data privacy, and workforce upskilling remain. Partnering with a trusted cloud service provider like Capgemini can help banks and insurance companies navigate these issues and unlock cloud’s full potential.

Our multi-cloud management, data estate modernization, and power platform solutions, go beyond basic migration and help you fully leverage cloud investments for optimal financial outcomes.

Begin your cloud journey.

World Cloud Report – Financial Services 2025

Propel top-line growth with your cloud journey: Fast-track efficiency, innovation, and superior CX

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World Cloud Report 2025 Key Highlights

Financial services organizations face a complex operational landscape

Organizations face diverse operational challenges that impact their business – including data and security, regulations, cloud transition issues, technology challenges, and FinOps.

Establish a cloud transformation framework around a hierarchy of success criteria

Based on our research and analysis, we developed a framework for banks and insurers to maximize the value of their cloud investments. A definitive cloud transformation vision based on a hierarchy of priorities is essential as financial services firms seek innovations that drive operational efficiency and revenue growth.

Cloud-powered CX strategies are critical for financial services firms, but current adoption is limited

Financial services executives believe cloud-powered CX strategies like CRM tools, omnichannel engagement, and customer data platforms are critical. However, while many financial services firms have piloted or partially adopted these strategies, very few have adopted and scaled them.

Financial services innovators are data-driven, cloud-focused, and customer-centric across the value chain

Future-focused banks and insurers drive substantial revenue growth because they are data-driven, cloud-focused, and customer-centric across the value chain. We assessed banking and insurance value chain components and identified how firms strategically deployed cloud and Gen AI to drive revenue growth.

Machine learning anomaly detection for Chief Financial Officers

The dawn of the new CFO era. It’s here, and it’s now.

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Cloud banking services

  • Payments Legacy Modernization: AI-enabled end-to-end services to drive innovation in payments, helping you compete with FinTechs and next-gen digital payments.
  • Wealth Management Transformation: Building next generation banking with reduced infrastructure costs. Open Banking Platform
  • Open Banking: End-to-end implementation of your open banking platform with a focus on security and regulatory compliance
  • T+1 Accelerated Settlements: Reducing the securities settlement cycle to one business day post trade-date, enhancing efficiency, and reducing operational risk

Cloud insurance services

  • Life Closed Block Mainframe Modernization: Using the power of AI to accelerate the migration of legacy policy systems
  • Embedded Insurance: Helping insurers integrate their products into the customer purchase journey in B2B2C channels using an ecosystem-led model
  • Touchless Claims: Automating and innovating the claims value chain to enhance efficiency, improve accuracy, reduce LAE by 20-30%, and increase claim satisfaction
  • Guidewire Cloud Upgrade Factory: ​Guidewire Cloud empowers insurers to be flexible and focus on building capabilities

Research and insights

Report

Take control of cloud cost management
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Empowering financial innovation with composable banking
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Revolutionizing workflow automation
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Enterprise maturity model for Microsoft business applications in FS
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Revolutionize your financial services with AI: A strategic journey through Azure OpenAI
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Mainframe modernization patterns for financial services

Client stories

    Transforming data protection accelerates payment technology provider's cloud journey

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      Expert perspectives

      Cybersecurity, Technology

      A digital edge for financial services: Navigating cybersecurity in the era of the Digital Operational Resilience Act (DORA)

      Christiaan Koopman
      Jun 28, 2024
      Cloud, Data and AI, Technology

      Driving innovation in financial services: Pega Infinity vs. Java EE solutions

      Dinesh Karanam
      Jun 28, 2024

      Meet our experts

      Ravinder Khokhar

      Global Head of FS Cloud
      As a global head of cloud business at Capgemini financial services, Ravi’s role encompasses leading Center of Excellence for hyperscalers, market shaping, architecture/engineering and most importantly, delivering business transformation with cloud. He enjoys challenging the status-quo to disrupt and influence change for creating tangle business outcomes with (and for) our clients.

      Babu Mauze

      Executive Vice President & Head of Cloud Infrastructure, Capgemini Financial Services

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