Capgemini unified retail accelerator

Best-in-class digital experiences require a 360-degree view of the customer: the Unified Retail Accelerator makes this a reality. This solution helps businesses understand their customers on a deeper level than ever before while enjoying the benefits of expedited launch times and enhanced profitability.

The Capgemini Unified Retail Accelerator empowers retail businesses by integrating Commerce, Marketing and Service Clouds into a seamless solution. The solution enables:

• Increased service agent productivity and easier customer profile access thanks to Commerce Profile for Service Cloud.
• Centralized customer preference settings via Unified Profile Center for Commerce Cloud and Marketing Cloud.
• Marketing-drive, not developer-reliant, email marketing with Responsive Transactional Emails for Marketing Cloud.
• Geolocation-based email targeting, localized events and promotions, and robust personalization features that connect digital to brick-and-mortar with Commerce Cloud Store Content available for Marketing Cloud.

This Salesforce retail solution is a product of Capgemini’s extensive commerce knowledge, proven methodologies, deep technical expertise, and award-winning design. Over the course of hundreds of commerce implementations, we’ve created customized solutions and immersive experiences that engage consumers and buyers across channels and enable retailers to realize their commerce visions.

Get in touch with us today and find out how the Capgemini Unified Retail Accelerator can deliver a top-class customer experience and enhance  your brand.

To learn more about how Capgemini Unified Retail Solution can make your commerce vision a reality, please fill out the form below and a member of our team will reach out.