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Microsoft 365 copilot

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Start your journey towards a human-centric, AI-powered workplace with Microsoft 365 Copilot.

Microsoft 365 Copilot from Capgemini helps you unleash new ways of working where your people have a sense of purpose, and are productive and motivated to innovate and bring new ideas to life. At Capgemini, we view Microsoft 365 Copilot not just as a tool for enablement, but as an agent of business transformation. Microsoft 365 Copilot works alongside you and helps you unleash your own potential through a personalized, AI-driven user experience that is tailored to individual needs and can be measured for business outcomes.

Embark on your journey to Copilot with Capgemini

With Microsoft 365 Copilot, we bring together people, processes, data, and technology to maximize business value . We will collaborate closely with your teams to create a strategic roadmap and identify relevant 360-degree business use cases whilst assessing technical readiness to prepare for secure implementation.

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Why use Microsoft 365 Copilot?


Improved productivity

Copilot is integrated into the apps you use every day, actioning tasks you assign to it and securely delivering results with accuracy, speed, and relevance.
Deeper digital transformation

Copilot optimizes your people’s time by handling admin-heavy workloads, thereby making room for productivity, upskilling, and creativity.
Enhanced employee experiences

Your people are empowered to innovate, ideate, create, and collaborate better around business-critical tasks.

Our end-to-end approach to Microsoft 365 Copilot deployment

  • Recognize key stakeholders
  • Assess business and technical readiness
  • Promote Microsoft 365 Copilot’s value and capabilities
  • Identify key personas, high-value use cases and expected benefits
  • Create Microsoft 365 Copilot deployment roadmap

  • Develop use cases and pinpoint pilot/target users
  • Align with local rules and policies
  • Plan adoption strategies, change plans, and KPIs
  • Establish Copilot’s Center of Excellence
  • Prepare Microsoft 365 tenant
  • Implement security and compliance measures
  • Apply data protection strategies
  • Integrate with essential systems

  • Launch pilot for selected employees
  • Start initial adoption campaign
  • Collect feedback
  • Validate value via KPIs
  • Adjust approach for wider deployment
  • Contribute to rollout decision
  • Prepare rollout plan

  • Enable Microsoft 365 Copilot for broad community according to rollout plan
  • Initiate comprehensive Digital Adoption & Change campaign to enable proficient use of Microsoft 365 Copilot and maximize benefits

  • Recognize potential and enhance M365 Copilot with more integrations
  • Develop custom Gen-AI solutions for Copilot
  • Assist in AI-led business transformation
  • Introduce Experience Management Office (XMO) to measure and report benefits

Count on us to maximize your value

There are plenty of reasons why you can count on us to maxime the value you’ll get by deploying Microsoft 365 Copilot:

  • We have a strong partnership with Microsoft spanning 20 years, making Capgemini a trusted partner for enterprise needs.
  • Our deep expertise and unique industry insights into secure and robust implementations of off-the-shelf and custom generative AI solutions set us apart.
  • By taking a people-centric approach to technology deployments, we enable your businesses to shape a thriving digital culture.
  • With our agile end-to-end approach to embracing Microsoft 365 Copilot, we are with you every step of the way, from assessment through to adoption.
  • We bring integration and custom generative AI capabilities to extend the value of Microsoft 365 Copilot for your enterprise.
  • We have a proven track record in Digital Workplace and Gen-AI transformation.
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Point of view

Cloud is the future of the workspace

Expert perspectives

People experience

Unleashing a new era of work, with generative AI

Alan Connolly and Maciej Kafel
Oct 31, 2023

Meet our experts

Alan Connolly

Global Head of Digital Workplace Services, Cloud Infrastructure Services
Global Head of Digital Workplace Services, Cloud Infrastructure Services

Maciej Kafel

Expert in Business Transformation, Digital Transformation, Infrastructure Transformation Services

James McMahon

Global Head of Employee Experience – Cloud Infrastructure Services
Global Head of Employee Experience at Capgemini, James has over 20 years’ experience in the field of employee experience and digital workplace services.

Michael Wasielewski Jr

Global Head of Cloud Security Services, Capgemini
Michael is responsible for global cloud security and next-gen secure architecture portfolio development. He brings a robust background ranging from network operations and engineering to running global information security teams and modernizing enterprises through their cloud and workplace journeys, as well as executing as a global cloud security specialist for AWS. When not playing video games with his two kids or struggling to learn French, you can often find Michael arguing about what zero trust really means, why you are almost always more secure in the cloud, and why New York-style pizza is the best.

Lukasz Ulaniuk

Lead, Employee Experience – Cloud Infrastructure Services.

Heather Ostojitsch

Head of Digital Workplace Advisory at Capgemini Invent UK
Heather leads Capgemini Invent’s Digital Workplace Advisory practice with over 18 years’ experience in Digital Workplace and IT Service Management, attained through a broad range of roles across consulting, project and service management positions. She is passionate about delivering true meaningful business and behavioural change that supports organisations and individuals to be at their most productive and collaborative, leveraging the leading Digital Workplace technologies. She has worked with clients across the UK, Europe, Australia, and Asia, primarily focused on the Financial Services sector.

Marguerite Nguyen

Head of Digital Workplace, Capgemini Invent  
Marguerite is the global lead of Capgemini Consulting activities around Digital Workplace and employee experience transformations. She has supported more than 20 organizations across the globe in different contexts including Copilot for M365 and internal ChatGPT mass roll out. She likes to think outside the box while staying very pragmatic to deliver concrete results to her customers.