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Cloud for financial services

Unlock the full potential of your cloud investments

Finance leaders recognize the opportunities cloud brings to their organization and have started their migration journeys. In fact, 91% consider cloud to be a key enabler for catalyzing growth. And yet, few have truly harnessed its potential.

Cloud transformation can enhance operational efficiency, agility, customer experience, and reduce costs. It allows banks and insurance companies to leverage AI and machine learning to optimize their operations and drive innovation.

However, challenges like security concerns, legacy systems, data privacy, and workforce upskilling remain. Partnering with a trusted cloud service provider like Capgemini can help banks and insurance companies navigate these issues and unlock cloud’s full potential.

Our multi-cloud management, data estate modernization, and power platform solutions, go beyond basic migration and help you fully leverage cloud investments for optimal financial outcomes.

Begin your cloud journey.

World Cloud Report – Financial Services 2025

Propel top-line growth with your cloud journey: Fast-track efficiency, innovation, and superior CX

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World Cloud Report 2025 Key Highlights

Financial services organizations face a complex operational landscape

Organizations face diverse operational challenges that impact their business – including data and security, regulations, cloud transition issues, technology challenges, and FinOps.

Establish a cloud transformation framework around a hierarchy of success criteria

Based on our research and analysis, we developed a framework for banks and insurers to maximize the value of their cloud investments. A definitive cloud transformation vision based on a hierarchy of priorities is essential as financial services firms seek innovations that drive operational efficiency and revenue growth.

Cloud-powered CX strategies are critical for financial services firms, but current adoption is limited

Financial services executives believe cloud-powered CX strategies like CRM tools, omnichannel engagement, and customer data platforms are critical. However, while many financial services firms have piloted or partially adopted these strategies, very few have adopted and scaled them.

Financial services innovators are data-driven, cloud-focused, and customer-centric across the value chain

Future-focused banks and insurers drive substantial revenue growth because they are data-driven, cloud-focused, and customer-centric across the value chain. We assessed banking and insurance value chain components and identified how firms strategically deployed cloud and Gen AI to drive revenue growth.

Machine learning anomaly detection for Chief Financial Officers

The dawn of the new CFO era. It’s here, and it’s now.

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Cloud banking services

  • Payments Legacy Modernization: AI-enabled end-to-end services to drive innovation in payments, helping you compete with FinTechs and next-gen digital payments.
  • Wealth Management Transformation: Building next generation banking with reduced infrastructure costs. Open Banking Platform
  • Open Banking: End-to-end implementation of your open banking platform with a focus on security and regulatory compliance
  • T+1 Accelerated Settlements: Reducing the securities settlement cycle to one business day post trade-date, enhancing efficiency, and reducing operational risk

Cloud insurance services

  • Life Closed Block Mainframe Modernization: Using the power of AI to accelerate the migration of legacy policy systems
  • Embedded Insurance: Helping insurers integrate their products into the customer purchase journey in B2B2C channels using an ecosystem-led model
  • Touchless Claims: Automating and innovating the claims value chain to enhance efficiency, improve accuracy, reduce LAE by 20-30%, and increase claim satisfaction
  • Guidewire Cloud Upgrade Factory: ​Guidewire Cloud empowers insurers to be flexible and focus on building capabilities

Research and insights

Point of view

Want maximum value from FinOps in the cloud?
Point of view

Empowering financial innovation with composable banking
Report

Revolutionizing workflow automation
Report

Enterprise maturity model for Microsoft business applications in FS
Report

Revolutionize your financial services with AI: A strategic journey through Azure OpenAI
Point of view

Mainframe modernization patterns for financial services
See all our insights on cloud for financial services

    Transforming data protection accelerates payment technology provider's cloud journey

    By partnering with Capgemini, the business delivers a highly secure and scalable data encryption and protection solution that accelerates its migration to the Google Cloud Platform

    Read more

      Meet our experts

      Ravinder Khokhar

      Global Head of FS Cloud
      Ravi helps financial services clients define their cloud strategy, transformation roadmap, and adoption framework to achieve differentiated business outcomes with cloud

      Ramandeep Singh

      Global Head of FS Cloud Engineering
      Ramandeep examines the use of cloud technology to enhance the development process and enhance the quality, speed, and efficiency of financial systems. As a leader in cloud technology, he examines business challenges and searches for opportunities to use cloud services to transform businesses. While migrating applications to the cloud, he focuses on establishing a robust and secure foundation, transforming applications, and streamlining development, security, and financial processes.

      Shashi Gupta

      Global Head of FS AWS Center of Excellence
      I am a technology leader with a proven track record of successfully establishing long-tenured partnerships with clients, delivering results across financial services in capital markets.

      Vivek Desai

      Global Head of FS Microsoft Cloud Center of Excellence
      Vivek is a global leader for Microsoft COE and Business Group at Capgemini Financial Services, responsible for hands-on solution architecture, strategy, and engineering at scale for complex cloud transformation initiatives across various sectors. Additionally, Vivek leads global go-to-market and new business growth initiatives, driving budgets and KPIs to deliver profitable business growth while excelling in solution, architecture, and engineering delivery.

      Ajay Walgude

      Global Head of FS IBM and RedHat Hybrid Cloud Center of Excellence
      Ajay Walgude envisions big ideas and brings them to life. He leads IBM Cloud COE for Financial Services globally, and is a Tester, an Architect, a Practice Leader, and Global Senior Executive leading large transformational deals.

      Daniel Wolff

      Global Head of FS GCP Center of Excellence
      Daniel Wolff heads the Google Cloud COE and business for Capgemini Financial Services with 20 years of previous experience on Wall Street. Dan is instrumental in driving Google Cloud growth and believes that prioritizing the customer and the outcome will ensure everything else falls into place.

      Parminder Dhillon

      Head of Cloud FinOps, Capgemini Financial Services

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