Insights from Capgemini’s SAP experts – Discover AI’s impact on business

As generative AI continues to take the world by storm, new technologies like Machine Learning (ML) and Gen AI are also making noteworthy impact on different businesses and key industries.

This year’s SAP NOW, scheduled to occur at Skyhall, Brussels Airport on October 3, will focus on how innovation and acceleration are shaping various business functions. The event will also address major challenging questions related to these topics. As a premier gold sponsor of this prestigious event, Capgemini Belgium is excited to showcase some interesting and groundbreaking projects, reinforcing the integrated power of AI and SAP in transforming businesses.

In this context, we interviewed two of our leading SAP experts — Sven Van den Bliek, Director of SAP Data & Information Management, and Steven Dierick, Senior Manager of SAP Analytics. They shared their valuable insights and thoughts on how AI is revolutionizing business and what attendees can expect at SAP NOW 24.

How do you see the role of AI shaping the future of businesses? 

Sven Van den Bliek: 

AI is rapidly transforming businesses, especially in the fields of decision-making and operational efficiency. For instance, predictive analytics is enabling us to make more informed decisions by identifying invisible trends and patterns. AI-driven automation can simplify supply chain management, enable cost cutting, and increase accuracy. Businesses that apply AI effectively will have a competitive advantage by not only expanding their current operations but also innovating new products and services.

What impact do you see AI having within the SAP ecosystem specifically? 

Steven Dierick:

I think, AI is becoming increasingly crucial in areas like analytics, process automation, and customer experiences within the SAP ecosystem. Tools like SAP Analytics Cloud are incorporating AI to assist businesses with trend prediction, risk management and resource optimization. SAP’s use of machine learning and AI-powered analytics is even enabling non-technical users to access important data easily and make smart decisions. The outcome is clear: businesses can quickly adjust to market changes, which is crucial in today’s fast-moving environment.  

Can you share a recent example of AI implementation that had a significant impact? 

Sven Van den Bliek:

One such notable project involves our collaboration with a major retailer, where we deployed an AI-driven demand forecasting solution within their SAP framework. The AI system could predict demand with striking accuracy just by analyzing historical sales data and market trends. This enabled the retailer to increase inventory levels, reduce waste, and maximize client satisfaction. The outcome was so highly impactful that they are now extending this AI approach across other business arenas.

What makes SAP NOW a must-attend event for professionals and executives? 

Steven Dierick:

SAP NOW is a unique opportunity to witness how AI is revolutionizing business processes. At our booth, we’ll be demonstrating cutting-edge AI and machine learning solutions that can be applied directly to real-world business challenges. Additionally, we’ll be hosting a roundtable discussion during lunch, where we’ll delve into the transformative potential of AI across different industry sectors. This event is just not about gaining knowledge – it is about building connections and identifying practical solutions that can be implemented to businesses. 

Join Us at SAP NOW 24 

Our experts will be present at the event to explain how Capgemini’s AI, ML, and Gen AI solutions can boost your business. Don’t miss the chance to engage with industry leaders and discover how these technologies can be customized to your specific business requirements. In addition to demonstrating Capgemini’s expertise at the booth, the duo will host an exclusive roundtable discussion during lunch, providing deep insights into AI’s transformative potential.

According to Sven Van den Bliek: “SAP NOW is the perfect platform to see how AI is not just a buzzword but a real game-changer in business. It’s a chance to explore tangible solutions that can drive your business forward.” 

Steven Dierick: “This event is an unparalleled opportunity to connect with experts, discover practical AI applications, and understand how these technologies can be tailored to meet the specific challenges of your industry.” 

Interested to know the key takeaways from Capgemini Belgium’s participation at SAP NOW?