Banking and capital markets

Banks and capital markets firms are facing unprecedented disruption. While reducing costs is critical, they must invest to meet customers’ digital expectations, manage risks, and attain sustainable business practices.

In the new normal, banks need to create customer-centric business models and provide relevant experiences and offers to meet the customers’ changing needs. We help our clients achieve those goals and drive customer-first growth. We work with 8 out of the top 15 banks, and 9 out of the top 15 diversified financial companies, to help them reimagine their business, become data-driven open enterprises, and better equip themselves to meet evolving demands from the market, partners, and regulators.

Capital market firms, meanwhile, need to reduce structural, operational, and per-unit trade costs, introduce efficiencies, and invest in digital infrastructure, while meeting increasing regulatory obligations. We help our clients create efficient and responsible organizations, with digital innovation at their core, including business, product and regional eco-systems. And our holistic data, cloud, and analytics solutions enhance customer engagement, streamline operations, and ensure more effective risk management.

Transforming Core Banking Platforms with Rigorous Governance & Prioritization

Transforming core banking reduces costs, boosts agility, and integrates FinTech. Discover key success factors and real-world benefits.

World Payments Report 2025

Velocity, meet value: Lead in the open and instant future of payments

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World Wealth Report 2024

Intelligent strategies for winning with the ultra-wealthy: Bridge wealth management and family office strengths to fuel growth.

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World Retail Banking Report 2024

Intelligent banks do more with less: Take an efficiency leap with frictionless, personalized banking

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What we do

Capital markets

In the capital markets landscape, navigating multiple strategic objectives demands advanced solutions that keep pace with business and technological shifts.

We bring capital markets expertise, global delivery capability, deep industry networks and technology innovation to help prepare your firm for the future.

Cards and payments

Now is the time to consolidate your competitive position using digital solutions, while maximizing your return on investment.

We’re enabling financial institutions to deliver attractive, future-proofed, next-generation payment solutions at scale, and efficiently manage compliance and the complex risk environment.

Lending

Lending models need to be simpler, faster, and personalized for customers, and remain competitive for banks.

We help commercial and consumer lenders to create seamless, digital, lending experiences, automating processes at scale, and generating data-driven insights, while effectively managing risk.

Retail and commercial banking

To create long-term value, banks must meet changing customer expectations and increase their market agility.

We work with clients to transform a product-led, siloed operating model into a streamlined, agile platform, to enable hyper-personalized customer experiences.

Wealth management and retirement

Customer and industry dynamics for wealth management firms are transforming rapidly.

We help deliver superior investor experiences, empower your advisors through hyper-personalization at scale, and gain efficiencies by embedding data-driven insights and new technologies.

Unlock the future of banking with Capgemini

Explore our innovative solutions designed to drive your banking transformation. Contact us to discover how we can optimize your operations and enhance customer experiences.

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Featured services

Cloud for Financial Services

Unlock the full potential of your cloud investments.

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Data-powered financial services

Our unique solutions help clients harness the power of data through AI, machine learning, process automation, and more.

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Core Banking

Transform the core for your digital future with our core banking modernization solutions.

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Decentralized futures

Blockchain and other distributed ledger technologies (DLT) are at the heart of decentralized futures.

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Contact Center Transformation

Create a sustainable, next generation contact center experience

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Client stories

Becoming more customer-centric with personalized offer management

A leading bank transformation: plan, build, and implement end-to-end offer management platform leveraging Naehas and Adobe solutions, powered by AI.

Nurturing the future of work with Elaine Arden, CHRO, HSBC

Managing talent across geographies, closing skill gaps, and building an inclusive corporate culture to improve business outcomes.

Digital customer experiences at scale by Entercard

Entercard partners with Capgemini to deliver seamless customer experiences through automated, data-driven journeys delivering more customized offers, all powered by Salesforce Marketing Cloud and Service Cloud

Fighting the rise of cybercrime and fraud by establishing the Nordic Financial CERT

Nordic financial institutions worked with Capgemini to establish the first international financial CERT to respond to increasingly sophisticated cybersecurity therats.

Delivering improved, intuitive digital customer service in global financial services

With Capgemini's ADMnext, the company cashes in on a managed services engagement model, agile transformation, and application modernization.

Data and AI, Technology

Beyond knowledge management: Unlocking GenAI’s full potential in financial services

Shankar Ramanathan

Oct 16, 2024

Customer experience

Creating a loyal experience for customers in banking

Vinay Patel

Sep 25, 2024

Cloud

The cloud and AI race in financial services

Capgemini

Mar 18, 2024

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