Enterprise Management

Think smarter. Deliver faster.

Competition is growing. Technology is advancing. Sustainability is moving up the agenda. It’s never been more important to bring new levels of energy and efficiency to business operations.
 
We help to transform finance functions, HR services, supply chains and customer interactions, using digital business models to create a smart, frictionless environment where everything supports the needs of the organization and its customers.

Enabled by industry-specific blueprints, we digitize core systems, and rationalize the IT estate, to unlock business value. And by integrating infrastructure, applications, and operations we create platforms that flex to keep pace with a changing world.


Together, let’s empower the modern enterprise.

    Transforming the delivery of government services the Texas way

    Capgemini Multi-sourcing Service Integration (MSI) model enables the State of Texas to respond to evolving technology.

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    State of Georgia becomes an adaptive provider of modern IT services

    The State of Georgia went all in on an outsourcing model. It is unique and arguably the most successful initiative across state governments.

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    Tropical Smoothie Cafe growth required a new recipe for technology support

    Capgemini’s Agile Store solution enables franchisees to transform their business around the customer and drive growth.

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      What we do

      Application development and maintenance

      Today’s brands are increasingly defined by their apps.

      With ADMnext, you can develop and manage your apps to create the experiences your customers want – and deliver the value your business needs.

      Digital core

      Digital Core is our next-generation platform that’s simple, comprehensive – and will evolve with your growing needs. It’s more than a technology shift. It’s a business opportunity to achieve and sustain value.

      Embark on your journey to a renewable enterprise with a complete and sustainable end-to-end transformation, from strategy to outcomes, and from edge to core.

      Digital workplace

      Every company wants to keep its employees satisfied and productive. Because a great employee experience translates into great business results.

      A fantastic employee experience is everything. We can help you make sure it’s everywhere.

      Enterprise service management

      Today, it can be extremely difficult to improve service quality.

      The complexity of enterprise service management (ESM) is out of control. What’s needed is a comprehensive approach. That’s what we can bring.

      Enterprise transformation

      We make transformation happen. We help clients adapt to be more agile, resilient, relevant, and sustainable.

      Achieving this demands purpose-led strategy; improved, data-driven business processes; a focus on employee experience, intelligent HR and culture; and an enabling technology landscape.

      Intelligent business operations

      We help you to transform your business operations – and deliver what we call, the Frictionless Enterprise.

      The Frictionless Enterprise seamlessly connects processes and people, intelligently, as and when needed, to address every point of friction in your business operations.

      ADMnext for Electric Utilities

      As network grids transform, smart transmission and distribution operators need to adapt.

      Learn more

      Expert perspectives

      Enterprise management

      The convergence of spatial computing and enterprise-grade solutions

      Alexandre Embry
      Apr 11, 2024
      People experience

      Women in automotive: 10 learnings from the road to leadership

      Marie-Fleur Revel
      Mar 8, 2024
      Intelligent business operations

      Capgemini creates a pathway to innovation across the workforce

      Preeti Chopra
      Feb 23, 2024

      Meet our experts

      Krishnamurthy Voora

      Executive Vice President & Global Head – Digital & ADM Practices at Capgemini
      Krishnamurthy (VK) Voora has over thirty years of experience in providing leadership in the IT industry, with a proven track record of delivery management, establishing and running large programs for global clients that delivered significant economic value. Proven accomplishments in competency development, driving sales & transformations, building solutions, and excelling in operations management. Experience spreads across industry sectors like Financial Services, Life Sciences, Healthcare, and Retail.

      Jill Weber

      Head of Enterprise Service Management & ServiceNow Practice, Global Centre of Excellence at Capgemini
      Jill Weber is the Global Enterprise Service Management (ESM) Capability Lead, supporting solutions designed with Amazon Connect and ServiceNow. Working in the Cloud Infrastructure Services Global Center of Excellence over the last 4 years, she is responsible for bringing together Capgemini’s unique breadth of domain and industry-specific experience to design comprehensive enterprise service management solutions leveraging our partner products Amazon Connect and ServiceNow.

      David Rudel

      Expert in Cloud Infrastructure Services, Service Integration (global)
      At Capgemini, I have worked with our team to design and implement a digital SIAM solution for the State of Texas to reap the rewards of significant cost savings, overall customer satisfaction, server consolidation and change management success.